I think I'm stuck with my 580EX II

The flash always show "ETTII M 14mm", no matter what I change the flash setting, or camera setting, it used to change the zoom range itself before when I shot with my 24-70 2.8, now it just won't and the auto zoom icon "looks like a diamond" at the top right corner is gone. Oh, btw, the CF are all "0", I didn't change anything yet.

Have you tried pulling the wide panel out all the way and then inserting it back into the head?

Bingo, it went back to normal now! How did you khnow that? I didn't even think about it. What's happened?

The wide angle panel forces the zoom head to 14mm when it becomes (partially or completely) pulled out.

So it got accidentally or unintentionally pulled and caused it to be stuck at 14.

I think typically the flash head zooms from 24 to 105mm.

flawlessly wrote in post #6835686
Bingo, it went back to normal now! How did you khnow that? I didn't even think about it. What's happened?

It was elementary, my dear Watson. You see, the LCD would show "M 14 mm" for the zoom setting only if the wide panel (which widens the flash coverage to 14 mm) has been pulled out, fully or partially. So, to make that go away, one would only need to push the wide panel fully back into the head.

PacAce wrote in post #6836070
It was elementary, my dear Watson. You see, the LCD would show "M 14 mm" for the zoom setting only if the wide panel (which widens the flash coverage to 14 mm) has been pulled out, fully or partially. So, to make that go away, one would only need to push the wide panel fully back into the head.

.....that and about once a month someone runs into this problem and asks what's wrong... then it's a race to see who can help the fastest

It's a common problem that most here have probably encountered personally.

Dermit wrote in post #6838395
.....that and about once a month someone runs into this problem and asks what's wrong... then it's a race to see who can help the fastest

Titus213 wrote in post #6838446
It's a common problem that most here have probably encountered personally.

Man, you guys are such killjoys.

But Leo has far more experience with this problem than most folks...

There, did that help?

I have the same problem, however pulling out and then pushing back in the Wide Panel as no effect, I'm still stuck at M 14mm

Any other ideas?

Just to rule out all the variables, is is safe for us to assume that you don't have the 14mm f2.8L prime lens on the cam, right?

North of Auckland wrote in post #8064299
I have the same problem, however pulling out and then pushing back in the Wide Panel as no effect, I'm still stuck at M 14mm

Any other ideas?

Then it's time for a visit to Canon to have the sensor/microswitch fixed. (unless you want to pull it apart yourself & have a go but it is not recommended. Flashes can give you a nasty nasty kick! so unless your experienced with this type of thing, don't do it)

The lens issue can be ruled out, since putting that lens on the camera will only make the Zoom 24 mm setting in the display flash. The 580 EX II can't reach 14 mm zoom without your help in pulling the wide angle spreader out. But the flashing Zoom 24 mm symbol is a note about that you ought to.

Tried with many lenses and still the same.

I only purchased the unit on Friday

Titus213 wrote in post #6839745
But Leo has far more experience with this problem than most folks...


There, did that help?

'the problem'...
do you mean first pulling his thing out, then failing to put his thing back in properly, and the consequences of doing so?!