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FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 07 Jan 2009 (Wednesday) 17:22
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Need help converting PSD to JPG

 
bwolford
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Jan 07, 2009 17:22 |  #1

I have a 31MB PSD that I can't get PS CS2 to save as JPG. I get a message that reads

"Could not complete your request because of a program error."

Does anyone have any ideas or would someone be willing to save as JPG for me?

Brice


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Jan 07, 2009 17:25 |  #2

Under Image > Mode make sure it's set at 8 bit. Photoshop will not save a jpg above 8bit.


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Glliw
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Jan 07, 2009 17:25 |  #3

Maybe try saving it as a different file type like .tiff and then saving it as jpeg with irfvanview (which is free for download).


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Jan 07, 2009 17:25 |  #4

Hmmm ... that's not very big, I can't think why it wouldn't work. Have you had this problem before?

Are you doing all the "safe" things? ie flatten, remove alpha channels, reduce to 8-bit, ensure it's in RGB ...


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Jan 07, 2009 17:30 |  #5

You've flattened the image? I can't imagine what the problem is but I can save the psd for you if you like.


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Jan 07, 2009 20:00 |  #6

if you have the PSD saved, when opening Photoshop, hold down the CTRL(Cmd), Alt(Option)+Shift keys to reset your prefs and then try again..


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bwolford
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Jan 08, 2009 08:06 |  #7

FuryMe wrote in post #7026839 (external link)
Under Image > Mode make sure it's set at 8 bit. Photoshop will not save a jpg above 8bit.

RGB, 8-bit. First thing I checked.

Glliw wrote in post #7026844 (external link)
Maybe try saving it as a different file type like .tiff and then saving it as jpeg with irfvanview (which is free for download).

Saved to Tif and identical results...

Damo77 wrote in post #7026846 (external link)
Hmmm ... that's not very big, I can't think why it wouldn't work. Have you had this problem before?

Are you doing all the "safe" things? ie flatten, remove alpha channels, reduce to 8-bit, ensure it's in RGB ...

Flatter than a pancake. Hadn't thought of removing the Alpha Channels. Will try that this morning.

Titus213 wrote in post #7026877 (external link)
You've flattened the image? I can't imagine what the problem is but I can save the psd for you if you like.

If the Alpha Channel and reseting preferences doesn't work, I'll PM you. thanks for the offer!

Bobster wrote in post #7027895 (external link)
if you have the PSD saved, when opening Photoshop, hold down the CTRL(Cmd), Alt(Option)+Shift keys to reset your prefs and then try again..

I renamed my .psp file and opened the file in PS (which should have the same effect) and no luck. I'll try the alpha channel trick and then PM Titus if no luck.

Thanks for the suggestions everyone.


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bwolford
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Jan 08, 2009 08:17 |  #8

Titus213 wrote in post #7026877 (external link)
You've flattened the image? I can't imagine what the problem is but I can save the psd for you if you like.

Dave, I sent you a PM with a link to the file. I appreciate anything you can do.

Brice


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bwolford
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Jan 08, 2009 17:23 |  #9

Dave (Titus) has taken care of me. Thanks for all of your help. As some background, this image was created using Adober InDesign. InDesign won't save in JPG format so I had to export as a PDF and then open the PDF in Photoshop. I saved it as PSD, TIF, and none of them would allow me to save as JPG. I also tried placing the image in a new document rather than opening the PDF in PS.

Regardless, I have what I need now.

Thanks to everyone and especially Dave!


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Jan 08, 2009 17:27 |  #10

Dave, any further info from your end? Do you know exactly why it wasn't working for Brice?

Brice, Acrobat itself can save PDFs as jpegs, for future reference.


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Jan 08, 2009 18:00 |  #11

It was a really good looking poster, well put together.

The only thing I noticed was that it saved the jpg as a 'copy'. When I brought the original back up I tried flattening the one layer visible, which it did. I was then able to save as a regular jpg, not as a copy.


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René ­ Damkot
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Jan 08, 2009 18:23 |  #12

I know this issue from some images exported out of LR.
Seems (seemed) to be a bug in LR2 as well. Google or search POTN for that....

I've had a few files out of LR (1.4 and 2) that wouldn't be saved as jpg on my Mac. Another photographers Mac (using CS) saved the same files (saved as a tif for transportation there) as a jpg just fine... Very weird, very repeatable with those specific images.

No idea what caused it, but I did find that "save for web" did work in those cases.

Edit: Now I see Titus213's response, it might be a different issue... Not sure.


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Need help converting PSD to JPG
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