Gotta Love Canon Warranty (100-400L)

Last week I noticed some weirdness while looking down my 100-400L. It looked like I had either a crack or a weird hair in it. Now I don't recall dropping it (not that I would want to remember doing that), but it could have been banged up while in my camera bag. I have also noticed some small rubber pieces coming out of it (perhaps parts of the locking ring). So I packaged it all up and sent it out to NJ (thinking the worst).

Well, today I checked on their web site and it says - Order Complete - Warranty - Cost - $0.00

So now I sit, waiting for my L to come home, cleaned and re-tuned.

Thank you Canon Warranty Peeps!

I think Canon is great. I just got an old P$S that had a dead sensor and memory card failure. I bought it in 2003. I sent it to them and they fixed it free of charge.

lol, I thought that you were about rant about canon being crap

What did it say they fixed? or was is just a CLA?

Thanks for sharing! It's always good to hear about the success stories amongst all of the "I haven't gotten a properly-tuned version of this lens in the 150 copies/times I've sent it back" stories.

Not to say that they aren't valid, but I'm sure there's a good amount of cases of both.

Well, I came home to find an note from FedEx to say they missed me.....so off I drove to their local center. I grabbed my lens and headed back home.....

The official service details state:

Replaced 1st lens Ass'y and focus ring unit.
Checked all, adjusted center/tilt/focus, cleaned all factory specs.

So I'm thinking it should be as good as new (if not better)

JJ

Glad it worked out for you.

Glad you got your lens back and in working order.

Unless someone has a photo to share of a politician holding a(your) 100-400, then I guess this thread is done....

in before the lock.... 10, 9, ....

I think shareing info about the sucess of canon warranties is important.

But everyone here on POTN knows that we have no political discussion.
Rule 3.6

you all argreed to it when you signed up.

I have cleaned up the thread and put away the mop. Please don't make me get it back out.