Not exactly sure where to post this, but I just wanted to compliment Canon service. I had an issue with some smear on the mirror of my 5D2( my fault in changing a focus screen), and also some fine dust from shooting in a dusty environment.
I sent the body to Canon on NJ by UPS. It arrived in 24 hours as I'm close to the service center. What was surprising was that I got an email on the same day it arrived, indicating that the initial inspection showed the cleaning and/or repair would be warranty-covered, and that I would have the camera back in 7 working days.
I was just surprised at the quick followup. Nice to know my baby is in good hands.
P.S. It came back today, Friday, repair complete door to door in 4 days! They sent me update emails and sent it Fedex overnight. Can't believe the speed.


