Why does Sam's Club insist I crop a presized photo?

Anyone else use Sam's club for printing and get told every picture needs to be cropped? I crop to 5x7, 8x10, etc before uploading, but the online system flags them all for cropping. Is that just an atomatic thing that I can ignore? I did that today and I'll find out this evening if they got auto-cropped. Just wondering if anyone else has experimented with ignoring the crop warning.

Just to be specific, when you printed the 5x7 crop was it on a 5x7 size print? Likewise the 8x10, did you have that printed on an 8x10 sheet.

The way your question is typed, it does not clarify what size the actual prints are.

Rad

Same thing here. Every time I upload to Sam's it flags them with a warning that they may be cropped - but they never are. I think it must be a bug in their software.

Maybe their lawyers advised them to say that in case a customer complained that their prints had been cropped (perhaps even ever so slightly) and that they had not been told of that possibility before placing their order. The pain and emotional trauma sustained by the customer at seeing their prints butchered in such a manner could result in a sudden loss of their photographic skills which would then need to be compensated based on a lifetime of potential earnings through photography. But you're right, it could be a software bug.

~Dom

Looking at the prints I see they are in fact cropped. Looks like about 3/8" from both length and width on the 8x10s and about 3/16" on the 5x7s.
What's particularly frustrating is I did the online crop on the 8x10s, and it still forced me to crop some of the edge off. In other words, I couldn't enlarge the crop tool to encompass the entire images even though they were the correct aspect ratio.
Just wondering how to get my full image printed. Do other print shops print exactly whats uploaded, or do some of them crop a little too?

Use a different printing company. Seriously.

Radtech1 wrote in post #7463965
Just to be specific, when you printed the 5x7 crop was it on a 5x7 size print? Likewise the 8x10, did you have that printed on an 8x10 sheet.

Yes, I crop before uploading according to the print size I will be ordering.

I always crop to the correct size myself, and Costco has yet to screw it up.

This is why I always maintain a dual membership to both Sam's and Costco's. Sometimes Sam's is more convenient for me and sometimes has better items than Costco's, but Costco's consistently delivers better prints and is just wonderful. To me, the quality of the work by Costco is worth the membership price alone.....

And its part of the reason I print my own stuff.

I don't print my own stuff because it's a huge pain in the asstocks. But I do send it off to a proper lab that knows when a file is already in the correct aspect ratio.

For those saying Costco doesn't crop - put a small border around your next image, size it properly for the print you order, and let us know what you get.

I've tried using Mike's Framing script to put info on the edge of the print and without fail Costco crops it even though sized 5x7 at 300dpi.

If you don't crop your images yourself on the Sam's Club web site, you'll find that the images printed out at the store will be centered by default. This may cause a loss of one's head, feet, or a combination; among other things.

Likewise, if there is a sign on the street that says, "Do Not Park", and you choose to ignore, then you have no one else to blame but yourself.

I would advise people educate themselves about aspect ratios and print sizes. 4x6, 5x7, and 8x10 all have different aspect ratios and that is why Sam's Club tells you to crop the images to your liking -- because if you don't, the printer will automatically chop in the center of the picture.