Should I cancell Dell i7 system?

I ordered a Dell i7 system February 11, and the shipping date has been delayed twice and this morning I got an e-mail with yet another week delay.

After I ordered from Dell I was turned on to the CyberPower Systems website. I put together a like build on their site, and even though I had a $425.00 Dell discount coupon, the build from CyberPower was a lot cheaper than Dell. In contrast with Dell's packaging, the variety of components was too much for me. (Choose from 20 cases!)

With this last delay I'm wondering if I should seriously consider this builder. The reviews I've read have been mostly great. A few very bad, but not any different from Dell. They've posted responses to poor reviews on Resellersrating, and I was impressed by that outreach.

The delay isn't that big a deal. But it may give me the opportunity to buy what I should have in the first place. Or is Dell still the best choice?

Anyone with experience with CyberPower? Your advice is greatly appreciated. Thanks.

Here is the CyberPowersite: http://www.cyberpowerp​c.com/

I put a lot of faith into reseller ratings--

Wow, I just configured a PC with almost identical parts to the one I just built and it was only about $100 more. Not bad! I'd buy one if I didn't like building my own!

What about service / warranty?

Zoodles wrote in post #7510676
What about service / warranty?

Warranty is three years same as Dell. CyberPower has Lifetime tech support.

In2Photos wrote in post #7510667
Wow, I just configured a PC with almost identical parts to the one I just built and it was only about $100 more. Not bad! I'd buy one if I didn't like building my own!

You you have an thoughts about this as opposed to a Dell system?

Pinto wrote in post #7510792
You you have an thoughts about this as opposed to a Dell system?

The thing that always concerns me with a Dell system is upgrading it. They usually don't allow much in upgrades, either due to case, PSU, available ports, etc. So it all depends on which Dell. Some of them can be very flexible, some not.

With the CyberPower stuff you get to choose from several parts so you get what YOU want, not what they decide to give you (to some extent).

reseller ratings has them at 8.3 out of 10. Not too bad if you ask me. In the PC business I can see having a few bad reviews (see Newegg!).

In2Photos wrote in post #7510824
The thing that always concerns me with a Dell system is upgrading it. They usually don't allow much in upgrades, either due to case, PSU, available ports, etc. So it all depends on which Dell. Some of them can be very flexible, some not.

Bingo...that is one of the biggest problems in buying Dell, HP, etc is that you get locked into proprietary parts which limits your upgrade options. In addition, you are usually locked out of the BIOS which prevents overclocking and many times their BIOS will not be updated to support newer technologies such as SSD's etc. I'd cancel the order if you can and go another route.

In2Photos wrote in post #7510824
The thing that always concerns me with a Dell system is upgrading it. They usually don't allow much in upgrades, either due to case, PSU, available ports, etc. So it all depends on which Dell. Some of them can be very flexible, some not.

With the CyberPower stuff you get to choose from several parts so you get what YOU want, not what they decide to give you (to some extent).

reseller ratings has them at 8.3 out of 10. Not too bad if you ask me. In the PC business I can see having a few bad reviews (see Newegg!).

FZ1 wrote in post #7510857
Bingo...that is one of the biggest problems in buying Dell, HP, etc is that you get locked into proprietary parts which limits your upgrade options. In addition, you are usually locked out of the BIOS which prevents overclocking and many times their BIOS will not be updated to support newer technologies such as SSD's etc. I'd cancel the order if you can and go another route.

Plus, the Dell system I ordered, which was all that was available with i7 at the time, is pretty much a cheaper consumer setup. It's not a no-tool like a good XP box, which they have just introduced at a hefty premium. Mucho complaints about DVD drawers not fitting properly etc. I can get a nice full tower with the CyperPower.

I sent this member a PM a moment ago but his post on another thread indicates that he's pretty happy.

Trique Daddi wrote in post #6556114
http://www.cyberpowerp​c.com/

You wil get good service out of either machine. I have bought two systems from Cyberpower and been very happy. I hope to replace my aging system again i a few months. You have more control ( with Dell also) by configuring your own machine.

Cyber Power is sounding pretty good to me.

In2Photos wrote in post #7510824
reseller ratings has them at 8.3 out of 10. Not too bad if you ask me. In the PC business I can see having a few bad reviews (see Newegg!).

Dell has a 6 month resellers rating of 2.55/10 and a lifetime of 4.06/10.

Does Cyberpower send out a technician to fix the machine if it messes up?
That would be the main thing I would care about since I wouldn't want to spend $100 to send the machine back to them each time it broke.

Zepher wrote in post #7511658
Does Cyberpower send out a technician to fix the machine if it messes up?
That would be the main thing I would care about since I wouldn't want to spend $100 to send the machine back to them each time it broke.

Excellent point. I don't think so. I haven't called them yet, but I see no option for on-site repair on their web-site. I'm in San Diego and they are in the L.A. area, so at least that is close.

DELL isn't even close to the company they were 8 years ago. I build my own but have heard good things from: http://www.velocitymic​ro.com/index.php