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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 05 Apr 2009 (Sunday) 09:14
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Let's try again - using a Canon Warranty.

 
HoosierJoe
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Apr 05, 2009 09:14 |  #1

At the request of some helpful person, I put forethought into this thread before starting it.

Here's the situation:

Bought a 30D from another member here. They did not register it or send in the warranty card. They sent me the blank warranty card and a receipt with their name and address on it. The warranty is not transferable.

There is still a little over one month left on the warranty. So I have a little time. I have decided to send it in to get the main wheel repaired because it slips a little from time to time and does not adjust the settings.

Canon asks that the sales receipt accompany the warranty card. So wont they know that I am not the original purchaser? Can I get around this and have warranty work done or should I just eat the repair cost?



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nicksan
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Apr 05, 2009 09:16 |  #2

I wouldn't worry about it.
I buy used gear all the time and some have been under warranty.
All they care about is the serial number matching.
I usually black out the previous owner's information with a sharpie.
Have not had a problem at all.

HoosierJoe wrote in post #7670633 (external link)
At the request of some helpful person, I put forethought into this thread before starting it.

Here's the situation:

Bought a 30D from another member here. They did not register it or send in the warranty card. They sent me the blank warranty card and a receipt with their name and address on it. The warranty is not transferable.

There is still a little over one month left on the warranty. So I have a little time. I have decided to send it in to get the main wheel repaired because it slips a little from time to time and does not adjust the settings.

Canon asks that the sales receipt accompany the warranty card. So wont they know that I am not the original purchaser? Can I get around this and have warranty work done?


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HoosierJoe
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Apr 05, 2009 09:20 |  #3

That's what I wanted to hear. Someones actual experience doing this. Thanks.



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homersapien
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Apr 05, 2009 10:31 |  #4

I've had warranty work done using other people's receipts with no problems. Canon wants a receipt, not necessarily YOUR receipt ;) You'll be fine!




  
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defordphoto
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Apr 05, 2009 10:32 as a reply to  @ HoosierJoe's post |  #5

Now that you say it this way, then yes, you're fine. Previously you said the owner sent in the card, but later you said you found it. If it wasn't previously registered, or the warranty card sent in, which registers the camera, then you're good to go! Get it repaired quickly!!!


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HoosierJoe
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Apr 05, 2009 10:56 |  #6

Thanks everyone. Just dropped it off at the post office.



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DarthVader
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Apr 05, 2009 11:12 |  #7

That's another thing that's great about Canon. As long as you have the sales receipt even under different name, they'll honor the warranty. One thing to think about when selecting your gear brand.


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nicksan
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Apr 05, 2009 12:03 |  #8

I have a 1DMKIII which I bought used.
The previous owner registered it, sent it in for the sub-mirror fix, even got a letter from them about the 1 year warranty extension.

Still, I had no problems getting it serviced after I bought it.

It's really not a problem. All they need to know is the serial #, the date of purchase and proof...

defordphoto wrote in post #7670993 (external link)
Now that you say it this way, then yes, you're fine. Previously you said the owner sent in the card, but later you said you found it. If it wasn't previously registered, or the warranty card sent in, which registers the camera, then you're good to go! Get it repaired quickly!!!


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tnguyen600
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Apr 05, 2009 12:09 |  #9

So if I have lenses and whatever, I should register it with canon?


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nicksan
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Apr 05, 2009 12:10 |  #10

Doesn't really matter as long as you have the receipt.

tnguyen600 wrote in post #7671510 (external link)
So if I have lenses and whatever, I should register it with canon?


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dan ­ j
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Apr 05, 2009 12:37 |  #11

HoosierJoe wrote in post #7671121 (external link)
Thanks everyone. Just dropped it off at the post office.

Post Office? What's their rule about expensive insured items? I thought they had to be given to a clerk?

dan


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HoosierJoe
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Apr 05, 2009 13:46 |  #12

dan j wrote in post #7671644 (external link)
Post Office? What's their rule about expensive insured items? I thought they had to be given to a clerk?

dan

My post office clerks are barely working Mon-Fri so they weren't there. I looked around for notices before using the drop box. Sent Priority/Insured. Should be OK.



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dan ­ j
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Apr 05, 2009 14:02 |  #13

Just checked. You can drop it off if it's less than $500. More than that you need to see a clerk. My mistake.

dan


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Let's try again - using a Canon Warranty.
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