I am not sure what's wrong with him but he seems to be in the wrong business.
I recently bought a lens and bunch of memory and used some giftcards I had + some gift certs I bought at adorama to fund the lens.
Well, after pasying for the memory, I get email from tobias to call him to verify. I did, and hebasically asked what kind of cc is that. I told him, it's a giftcard from visa which has certain $ on it. he proceeded to double charge it(no clue why), so obviously because it has limited $, it declined the 2nd time.
He started getting attitude, nearly calling me a scammer, but after I explained it to him, he was like "oh it's not my job to do orders, hold to be transfered to csr"
wtf?
Then, later, I wanted to get the lens, i went to use gift cards online, they didnt work! I call them again and they send me to him - and he says, fine give it to me and i will manually put order though. I tried to tell him I wanted to order it online, partly because of the cashback which would have been significant!
He pretended not having a clue and said that it's an issue on my end and either I order over the phone or .... (ie there is nothing they can do about it)
Now, I know adorama has a really good rep here, but this totally creeped me out!
