PS330 not being detected at all

Hi,

I have a PS-S330 camera that used to work fine on my previous system (PIII-650 with Asus MB) working on Windows 2000 Pro.

Now I have a AMD XP2000 with a Soyo KT333 Dragon Lite board using the same operating system. I have re-installed the Canon software and drivers and most of the time the camera is not being detected. Once in a while it is detected BUT the Zoombrowser software is not started nor does a dialogue box pop up to give me an option as to what software I'd like to use.

With this in mind, if I start Zoombrowser and try to access the camera, it says no camera detected....I'm literally about to throw this camera away. I've not seen such a lousy USB interface as this.

Any help would be appreciate.

Nothing wrong with your camera, the problem lies with your USB driver. Have you tried installing the USB driver using the installation CD(s) that came with your motherboard or system?

When you install W2K as your operating system, a Microsoft issued driver is assigned to the USB - which may or may not be the 'exact fit' (code wise, that is).

Motherboards usually come with proprietary drivers to support its chipset(s) to ensure proper communication between its hardware components. Some manufacturers do not want to pay for the lisencing of brandname drivers (copyrights, etc) and write their own code for their equipment...

Back to your problem, hover your cursor on My Computer, right click on the mouse button and goto Manage - click on Device driver, expand USB, and Update your driver. Point the wizard to where the source CD or diskette is located. Restart and see if this will correct your problem.