Do you take extended warranties?

I did buy the extended warranty for my 51" TV... 3 years... and with 6 months to go, I made enough of a case that the display was not as good as it once was, etc... and they swapped it for a current model 50"
yes, I lost an inch... I also went from rear-projection on wheels to LCD...

I'd never buy one for a camera though...

Mk1Racer wrote in post #7739709
Best Buy.

I purchased a laptop and extended warranty through Best Buy. Each time the pc went in for repair, I was out of a pc for 5-6 weeks. After the 4th time to be sent out, I was told I can pick out a pc with "similar specs to the pc that was being turned in as a lemon". Even though I purchased a $1,100 laptop I was given an $800 laptop in exchange.

I find it hard to believe Best Buy will honor accidental damage such as dropping the camera in water. Is this available online?

I'd also like to see in writing that Best Buy will exchange your out of date for the current replacement model.

Too much hassle and too much bs has been my experience!

If all true, hell my next purchase may be through Best Buy with an extended warranty........



.....NOT!

It's not an extended warranty, but a product replacement plan. As far as down time, the info I got from the sales guy said that if it took more than two weeks for them to fix the camera, they would replace it.

As far as the value of the replacement laptop you got, that's one of the problems w/ PC's, to get the same specs a year later, it will cost less. From what I've seen w/ DSLR's, they don't offer models w/ the same specs as 3-4 years ago, so you can't really get one that "costs less". However, I would have pushed the issue w/ them saying that I wanted something of comparable value, not just comparable specs.

Note: Just checked the terms, and it does say that due to technical advances, you may receive an item that costs less.

Here's what it says about my camera:

Note the bolded line

I sell cameras for Best Buy, and it's true. Well, except for the battery replacement part. They will honor one battery replacement for your camera throughout the life of the service plan. But, you can't just walk into the store and pick one up. It is handled like it's a service item. As in you will have to wait for the replacement. If you don't use the service plan you get "Reward Zone" points back too which is a cool thing.

I never buy them personally. But I did just get one on my laptop I just purchased from BB. When those 2 years are almost up, my laptop will take a mysterious fall deeming it inoperable. Then.....new lapper! Not worried about the specs as it has more then enough. Besides, in two years everything will be double what my laptop has now and they won't be able to give me something with the same specs.

BTW-Cameras & camcorders have accidental damage from handling service plans standard on all of them. But, buy a DSLR and it can get pricey. It is for 4 years though.

I am not endorsing BB in any way. Just letting the truth be known. I could care less about a customer getting one or not, I don't make commission. If you can afford it, if you're replacing a broken camera, it just makes sense sometimes.

i just got my 5dmkii from bby today...(10% off coupon!)

and i bought the extended warranty.

i am hoping i did the right thing!!

Mk1Racer wrote in post #7738013
I

Everything is covered, including accidental damage. Drop it in a bucket of water after 42 months? Brand new, current model body (which in the case of the 40D will probably be the 60D (80D) by then.

check your policy it doesn't cover complete submersion, but it does cover everything else you can think of though

Best Buys service plans are very good, especially on cameras-one of the best I think, especially for point and shoots, cracked or damaged screen, lens stuck out cos you dropped it, pretty much anything... it gets sent off to be repaired, if not reparable you get the same camera or one with comparable specifications-and most of the time you end up with better cameras, because the manufacturers discontinue the cameras and replace them with newer models all the time! I have a little nikon point and shoot that I have dropped several times and amazingly its not broken yet, but I am sure the time will come and the plan will be used LOL

Oh and if the company you buy your camera from doesn't cover accidental damage look at insuring your camera instead-for a year it costs me as a non professional $40 through USAA

No, but I sell them!

I've gotta say that anyone who sells them and doesn't buy them personally hasn't seen enough sob stories yet =/

lol ..

Bestbuy warranty can not be beat ..

4 years fully cover and one replacement batter during those 4 years? they do all the sensor cleaning you want or need, they will replace with the same model Brand New if it cant be replace and if its out of production or not avail they will upgrade to the replacement? .. yeah we are all suckers ..

40x4 = 160 and every year your product depreciates .. after all insurance company are a business too and just like car everything had a depreciation value ..

or 375 and everything is cover for 4 years and you can clean it and take it in as many times as you want .. yeah that sounds more logical ..

for those that knock it .. my friend had the error 99 on a 40D and a few days later he had a brand new 50D also had another friend with a 5D and broke and you guest it 5DII ..

you make your own decisions ..

Extended service warranties are not needed. Your new camera, if it doesn't operate properly, will do so in very short order while it is still under Canon USA warranty period. Over 20 plus years of owning Canon film SLR bodies and now digital SLR bodies, no operationally failures!!

sickboy11 wrote in post #7751968
I sell cameras for Best Buy, and it's true. Well, except for the battery replacement part. They will honor one battery replacement for your camera throughout the life of the service plan. But, you can't just walk into the store and pick one up. It is handled like it's a service item. As in you will have to wait for the replacement. If you don't use the service plan you get "Reward Zone" points back too which is a cool thing.

I never buy them personally. But I did just get one on my laptop I just purchased from BB. When those 2 years are almost up, my laptop will take a mysterious fall deeming it inoperable. Then.....new lapper! Not worried about the specs as it has more then enough. Besides, in two years everything will be double what my laptop has now and they won't be able to give me something with the same specs.

After further review of my plan, I have to admit that I mis-spoke regarding the battery replacement. It is in fact one battery, over the life of the plan, not one per year. Maybe I misunderstood the sales person. I apologize for the confusion. Regardless, the battery replacement was not what sold me on the plan. It was the fact that I'd get the camera replaced, for up to 4 years, regardless of what happened to it. To me, it was a cheap insurance policy. Roughly $60/year, after taxes. Not to mention that I get to pay for it over 18 mths w/ no interest. And considering the deal I got on the camera ($999 for a 40D kit), I really so no reason not to get it.

I'm not sure how the pricing for these plans work, but assuming it's roughly 20% of the pruchase price, I wonder how many people out there would spend 20% more up front, knowing that they can get a brand-new, current comarable model, 4 years later, for no additional cost? Or looked at another way, if you bought a 20D in June of '05 (well before the 30D was luanched), you would get a 50D today. Not a bad deal.

Also, if you look at the interval between model launches, it has gone like this:

30D - 18mths after 20D, 40D - 18 months after 30D, 50D - 12 months after 40D (see a pattern here?). Given this timeline, the 60D (or whatever replaces the 50D) should be out sometime between Aug, '09 and Feb, '10, and the next model out by Aug, '11. Figure that the previous model is likely NLA 6-8 months after the launch of the newer model. Assuming that the 60D will be NLA by Apr, '12, I'll be at least 3 models up on my 40D in 4 years.

This is all well and good, provided that BB doesn't go the way of Circuit City, et. al. in that time frame.

No I never buy them on anything. I had someone try to sell me one on a DVD I bought once. Not a player. A DVD! I felt insulted.

gt6288a wrote in post #7767264
No I never buy them on anything. I had someone try to sell me one on a DVD I bought once. Not a player. A DVD! I felt insulted.

Really? I have probably 3-4 plans on DVDs and games.

Sure, some people take meticilious care of their discs, but when I can pay $2 for a DVD or $3 for a game and get a replacement if it even gets the tiniest scratch, I'm down.