Canon updates will not install

Hello all,

I just downloaded the new updates from Canon's site and only zoombrowser would install.

DPP, EU and even PSE all error out telling me that the files failed to expand.

Anybody know what to do?

Thanks for your help
Peace
Mark

No, but that's an unusual error. Sounds like the self-extracting archives in the install package fail. Do you have a soft firewall or other security package running that might be restricting executable files? You might consider re-downing them. Perhaps corrupted.

Also suggest you post this in the computer forum, a sub-forum of the one you're in. Might get more help there. Good luck.

Do you have enough hard disk free space for the expanded files?

You might need to uninstall the original programs and re-install them for the updates to work. I had to do that for zoombrowserEX to accept updates..

Yeppers, thats what I did - funny thing was that zoombrowser went in just fine - all the rest had to be uninstalled first.

Peace
Mark

digirebelva wrote in post #7794550
You might need to uninstall the original programs and re-install them for the updates to work. I had to do that for zoombrowserEX to accept updates..