Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Guest
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras 
Thread started 27 Apr 2009 (Monday) 11:12
Search threadPrev/next
sponsored links
(this ad will go away when you log in as a registered member)

STICKY: G10 defect: Canon confirms; G10 hardware Recall; Service Notice

 
F34R
Junior Member
24 posts
Joined Apr 2009
     
Apr 27, 2009 11:12 |  #1

has anyone seen this:

http://www.engadget.co​m …s-existence-of-fourth-di/ (external link)

http://www.engadget.co​m …s-existence-of-fourth-di/ (external link)

Now, my not even a week old G10 has the serial number in line with what they are reporting. Also, there seems to be a mark on the LCD side of the battery cover. Here is a pic of that:

IMAGE NOT FOUND
IMAGE IS A REDIRECT OR MISSING!
HTTP response: NOT FOUND | MIME changed to 'image/png'

[click for full size]

Does that look like the mark they may be talking about?



  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)
KarlMarsh
Living in a Marshist regime
Avatar
426 posts
Joined May 2007
Location: Omaha Nebraksa
     
Apr 27, 2009 15:27 |  #2

Very interesting. Thanks for reporting. My camera falls into that serial # range but I have not had any lines show up nor have a read about anyone having that problem.


Karl
Gear List
Gallery (external link) Smugmug
Gallery (external link) Flickr

  
  LOG IN TO REPLY
Piet
Senior Member
Avatar
295 posts
Joined May 2008
     
Apr 27, 2009 15:47 as a reply to  @ KarlMarsh's post |  #3

Arghl... Seems as if i have to sent mine to the service center. :cry:
Thanks for the info.


Regards,
Piet

  
  LOG IN TO REPLY
datadump
Goldmember
Avatar
1,932 posts
Joined Oct 2007
Location: Canada
     
Apr 27, 2009 19:41 |  #4

G10 hardware Recall?

http://www.usa.canon.c​om …624&keycode=211​2&id=57370 (external link)

Are any of you affected by this recall?

pisses me offf!! i just had a major fiasco with canon canada about my 1D mark III recall which had to be sent TWICE because of incompetence.

Now this.


datadump

  
  LOG IN TO REPLY
vctr
Member
Avatar
182 posts
Joined Feb 2006
Location: Long Island, NY
     
Apr 27, 2009 19:47 as a reply to  @ datadump's post |  #5

Yes, I'm not a happy camper either !
I got the G10 thinking it would be hassel free and not have to deal with dirty sensors, firmware / hardware updates ect...
I'm still trying to figure out what the repair entails ? Are they replacing the sensor or replacing the entire camera ?


XSi 450D, Tamron 17-50 F/2.8 XR Di II, Tamron SP 70-300 F/4-5.6 Di VC USD, Canon 50mm F/1.8 II, 430EX Flash, Power Shot S95.
http://vtassone.myphot​oalbum.com/ (external link)

  
  LOG IN TO REPLY
timnosenzo
Cream of the Crop
8,831 posts
Likes: 10
Joined Sep 2005
Location: CT
     
Apr 27, 2009 20:02 |  #6

F34R wrote in post #7812515 (external link)
Does that look like the mark they may be talking about?

It looks like the mark on the LCD side is related to an old issue according to this:

http://www.usa.canon.c​om …624&keycode=211​2&id=57370 (external link)


connecticut wedding photographer (external link)

  
  LOG IN TO REPLY
datadump
Goldmember
Avatar
1,932 posts
Joined Oct 2007
Location: Canada
     
Apr 27, 2009 20:19 as a reply to  @ datadump's post |  #7

Weird. at least this time, when creating a repair order, it sugests to send it to Whitby ontario rather than mississauga (where i had the 1D fiasco)


datadump

  
  LOG IN TO REPLY
tomd
Cream of the Crop
Avatar
13,253 posts
Likes: 23
Joined Jan 2007
Location: I live next to my neighbor
     
Apr 27, 2009 20:22 |  #8

datadump wrote in post #7815333 (external link)
Are any of you affected by this recall?

I just checked my G10....it's an affected one. Guess it's off to Canon land..
Tom


.
=======>>> play W.A.I.N. :D

  
  LOG IN TO REPLY
datadump
Goldmember
Avatar
1,932 posts
Joined Oct 2007
Location: Canada
     
Apr 27, 2009 22:53 as a reply to  @ datadump's post |  #9

dejavu here.

this is the third time a canon's gone back to service center in 2 months now.


datadump

  
  LOG IN TO REPLY
F34R
THREAD ­ STARTER
Junior Member
24 posts
Joined Apr 2009
     
Apr 28, 2009 00:06 |  #10

yea, I already checked, and the mark on mine is indeed on the LENS side, not the LCD lol. I confused myself apparently lol.




  
  LOG IN TO REPLY
Bangtwister
Member
Avatar
163 posts
Gallery: 1 photo
Likes: 2
Joined Jun 2007
Location: Hampshire, UK
     
Apr 28, 2009 03:22 as a reply to  @ datadump's post |  #11

Just updated my Software all ok. I will wait and see about sending my G10 away. May wait a while in case there is another update for something to come. Thats my luck, send it away, wait 6 weeks, only to find another recall. lol. I don't think the recalls expire too soon if ever.


Canon 7D, Canon 400D, Canon G10, Canon G5X, Canon 24 - 70 lens, Canon 50 1.8 lens, Canon 1.4, Tamron 18 - 270, Canon 100mm Macro, Canon 10 - 22 Wide angle, Canon 90 - 300mm, Sigma 24 - 200 2.8, Canon 430EX Speedlight MK 2. Photoshop Elements 12, Lightroom 5, LR Time-lapse 4.

  
  LOG IN TO REPLY
radiohead
Goldmember
Avatar
1,372 posts
Joined Jun 2006
Location: Hampshire, UK
     
Apr 28, 2009 03:30 |  #12
bannedPermanent ban

'Among products with the serial numbers described above, if there is a marking on the lens side inside the battery cover like the one in the image below, the issue has already been corrected, and you may continue to use your camera as is with no further action required.'

Nice of them to tell me before I bought it.


Guy Collier Photography - Documentary Wedding Photographer (external link)
"All the technique in the world doesn’t compensate for the inability to notice." - Elliott Erwitt
"It's no good saying "hold it" to a moment in real life." - Lord Snowdon
My kit

  
  LOG IN TO REPLY
KarlMarsh
Living in a Marshist regime
Avatar
426 posts
Joined May 2007
Location: Omaha Nebraksa
     
Apr 28, 2009 12:31 as a reply to  @ datadump's post |  #13

I wont be sending mine in unless I have a problem. I printed out a copy of the recall and as far as I'm concerned there is no expiration date on it. This way if I have a dust issue once I'm out of warranty I will send in my camera for the line recall and avoid paying a cleaning fee for an issue that Canon refuses to fix.:p


Karl
Gear List
Gallery (external link) Smugmug
Gallery (external link) Flickr

  
  LOG IN TO REPLY
scrumpy
Goldmember
Avatar
3,664 posts
Joined Jun 2004
Location: Dorset, England
     
Apr 28, 2009 14:26 |  #14

Service Notice for G10 Owners

Found this, you G10 people may be interested. From Canon today.

USA:

http://www.usa.canon.c​om …624&keycode=211​2&id=57370 (external link)


UK:
http://www.canon.co.uk …511&page=1&type​=important (external link)


David: Canon EOS 400D - Canon EF70-300mm f/4-55.6 IS USM -Sigma 17-70 F2.8-4.5 DC Macro - Sigma 50-500 'Bigma' - Speedlite 580EX 11 - Better Beamer
Have patience. All things are difficult before they become easy ;)

  
  LOG IN TO REPLY
Zoltani
Member
68 posts
Joined Mar 2009
     
Apr 28, 2009 15:08 as a reply to  @ datadump's post |  #15

My serial # indicated that it was an affected G10, however, it had the mark that indicates that the problem was corrected. It is about 3-4 weeks old now.




  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)

111,931 views & 0 likes for this thread
G10 defect: Canon confirms; G10 hardware Recall; Service Notice
FORUMS Canon Cameras, Lenses & Accessories Canon G-series Digital Cameras 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Index   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset

Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.1forum software
version 2.1 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is canoncranker
744 guests, 381 members online
Simultaneous users record so far is 6430, that happened on Dec 03, 2017

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.