For typical items that they sell a lot of (ballheads, clamps, etc), they're usually a stock item and ship quickly, unless you catch them at a time of very high demand. Out of stock items could take weeks. I once received a lever clamp in a matter of days, the next lever clamp took about three weeks (problems with their machine shop). One complaint about their website is that they don't identify an item as in or out of stock. But all in all, a great company to do business with. They might be a little more expensive than most, but their quality and customer service is top-notch.