Does Canon service reset shutter count sometimes?

I'm guessing yes, as my 1D Mark III was returned to me just today, and the first test shot was numbered 0001 (camera had about 2900 clicks on it before service). This is the first time I've sent in any of my dslr bodies for service so I don't know if this is 'the norm'... but I'm assuming they normally don't do this.

Any ideas? TIA.

Scott

Probably card related rather than camera. Try another card and see the number.
Or thinking about it, does the Mark III have the setting to reset numbering after entering each card is set?

Ah, you mean related to a card they used huh... I didn't consider that... duh. I purposely left my cards out of it before I sent it in, thinking it was best to do it that way... but now I end up with a reset count. Not so bad I guess, but I sort of wanted it to stay where it was at. Oh well...

Thanks
Scott

They do not reset shutter count even when replacing a shutter. Not unlike keeping the odometer virgin when putting in a new motor.

It's easy enough to get back to where you were, format a card in the camera, transfer the last image you took before you sent the camera in then with File numbering as continuous it should pick up the next one in sequence.

I have had to do this a few times as I never send a card in either. Mine came back from service with the same number of actuations it went in with. First time that has happened.

Tango

cosworth wrote in post #7876840
They do not reset shutter count even when replacing a shutter. Not unlike keeping the odometer virgin when putting in a new motor.

Makes sense. The card thing didn't strike me until Anke said something about it.

Thanks for the responses.

Scott

tango wrote in post #7876866
It's easy enough to get back to where you were, format a card in the camera, transfer the last image you took before you sent the camera in then with File numbering as continuous it should pick up the next one in sequence.

Tango

Thanks much, that worked like a charm.