Over Expose on Prints

Appreciate all advices. This is the first time i do PP. I am using DPP. I have only done basic PP eg. Sat, sharpening and tone. The outcome looks good to me on the LCD monitor. But the prints i got from the shop is well over exposed especially on white background. This is the first time i encountered this problem. Is the problem likely to be in the PP or in the printing process?

Thanks

You might need to calibrate your monitor.

Have you calibrated your monitor, particularly with respect to brightness? Have you tried some prints at home/another printer and do they look the same?

I have been using the same printer before, but i did not notice any over expose prints before. But those are shots straight from the camera without PP. This is the first time i did PP. So i suspect the problem maybe PP. But then it looks great on the monitor.

Maybe i should try to get another prints out from another printer to compare.

Thanks.

How do the images of the previous prints that looked fine compare on-screen to these washed out images? Are they comparable in brightness?

If so it might suggest that the printer had an "off" day, if they look darker then it would suggest that your PP process is adding excess brightness, which in turn may indicate that your monitor may be too dark.

Electric Shepherd,

The previous prints looks great and very close to what is seen on the screen. I will try to get another print run from another printer to compare.

Thanks for your time.

I can clearly see the different shades from 0% to 100%. i now believe that the printer may have an off day. I will try another printer to confirm. Thanks.

Make sure that the printer does "no compensation" to the prints: Might be that they are trying to "average" the prints. That could result in bad results as well.