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FORUMS Forum FAQ and Information Forum Talk 
Thread started 15 May 2009 (Friday) 12:57
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A way to handle positive and negative feedback in the market place

 
ben_r_
-POTN's Three legged Support-
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15,894 posts
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Joined Nov 2007
Location: Sacramento, CA
     
May 15, 2009 12:57 |  #1

I am a member of another vBulletin forum (arent they all these days!?) called clublexus.com and they have implemented a very cool way of rating transactions among forum members. Whether it be services, trades, or sales it applies. Since we have had so many people request for ways to show negative feedbacks for users, and the positive feedback thread is overwhelming at best and a poorly organized way of showing positive feedbacks to members you have never done business with I thought this would be something worth looking at for POTN.

Here's how it works:

On the side of each post in a members information box you see a Trader score:

IMAGE: http://farm3.static.flickr.com/2353/3534187292_f22334eaa3.jpg?v=0

When you click on the number next to the trader score you can see the feedback profile for the user, which in this case is myself:

IMAGE: http://farm3.static.flickr.com/2198/3534187312_64d823829e_o.jpg

Now because this is my own profile there is no option to leave a feedback, but if I click on another users trader score youll see that there is a link to leave a feedback for that user:

IMAGE: http://farm3.static.flickr.com/2440/3533369859_3d30d172bd_o.jpg

And if you click the link to submit a feedback for a user you will get this form:

IMAGE: http://farm3.static.flickr.com/2412/3534187380_d235e4dab6_o.jpg

Here is the description the website gave explaining their new iTrader feature:

How iTrader works and FAQ
The feedback rating system is similar to what you'd find on auction sites like eBay. You receive:

+1 point for each positive comment
0 points for each neutral comment
-1 point for each negative comment

The feedback you post cannot be changed, edited or erased, so be sure to make only fair and factual comments.


Directions for use:

- Click on the buyer/sellers username from any post, or their profile to open the option menu. Click on 'View iTrader Profile'


<image to be inserted>


- This will take you to that users iTrader profile, where there is a link to submit feedback. Note: this link is not available for your own profile.


<image to be inserted>


- From the submit form you can leave feedback for the user. The fields you need to fill in include:
  • The 'Short comments' box is what all other users will see. Profanity, or name calling (scammer, liar, etc.), and posting of personal information such as physical or email addresses will not be tolerated.
  • 'Deal thread URL' is the post from the buyer or seller that the iTrader feedback and rating is in relation to. This link is required and limits feedback to a specific transaction. For CL vendor feedback, this link is optional.
  • 'Additional comments' can be left for the buyer/seller and can only be viewed by the other party and the moderator team.

When should I check another member's iTrader rating?
Check it out before you post a question on a sellers thread or before completing a transaction with a member. You can check the buyer or seller's member rating by clicking on their username in any thread and checking the iTrader listing (see the image below). Sellers may also want to view the member profiles of buyer to see how reliable they've been in the past.

How do I leave iTrader feedback and ratings?
After you make a sale or purchase, remember to leave feedback for the member you bought from or sold to. This helps everyone in the Club Lexus community know what it's like to do business with that member.

How do I respond to iTrader feedback and ratings?
After receiving feedback from someone you can leave a response. This can be a simple thank you, a resolution for the issue or your side of the story. iTrader is not intended to be a communication system for resolving an issue, please us the PM (external link)(Private Message) system to communicate with the other party.

I accidently hit negative feedback instead of positive, what do I do?
Contact a forum moderator in this situation. We will not make edits or changes otherwise for text errors, adds of details, etc. so be sure to proof before you save your feedback.

As always, the classifieds on our forum operate under the "Caveat Emptor" principle of buying and selling at your own risk. While we cannot be responsible for the content in the iTrader system, we hope members will utilize this new feature in their research when deciding to make a transaction with another member. We welcome any feedback and questions on the new tool (please post in the site suggestions and questions forum).


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tommykjensen
Cream of the Crop
21,013 posts
Gallery: 6 photos
Likes: 260
Joined Mar 2004
Location: Copenhagen, Denmark.
     
May 15, 2009 14:04 |  #2

This has been suggested before. See here what Pekka has to say about changes coming to the forum.

https://photography-on-the.net …php?p=7235303#p​ost7235303

Please don't ask what and when. Just wait and see. I am sure it will be awesome.


EDITING OF MY PHOTOS IS NOT ALLOWED

  
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A way to handle positive and negative feedback in the market place
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