davecole650 Member  168 posts Joined Nov 2006 Location: SE Illinois More info | May 15, 2009 23:58 | #1 I recently purchased one of Calumet's Genesis 200 strobes and had the modeling light burn out shortly after purchase. I contacted them and they overnighted one to me - score one for customer service. Replaced the light - careful not to touch it - and same thing, contacted them again and they overnighted a new strobe. https://photography-on-the.net …?p=5113699&postcount=1082
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57hardtop Senior Member  760 posts Joined Mar 2008 Location: Chicago More info | May 16, 2009 01:32 | #2 these good experiences are always nice to hear about...thanks for posting...and hats off to Calumet! Roger
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May 16, 2009 01:36 | #3 I love Calumet, I had one of their tripods that broke and they just took it and get me a new one. Awesome.
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kandyredcoi Goldmember  1,611 posts Likes: 1 Joined May 2009 Location: So. Cal. (951) More info | May 16, 2009 01:41 | #4 +1 Calumet, very good people when i visited them in person a few weeks ago, i expect to do business with them now, esp after reading this thread Unique Custom Watch Straps--> www.CTDesigns.us
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tetrode I am a walking repository of thoroughly useless information  3,777 posts Likes: 5 Joined Jan 2006 Location: New York More info | Same type of good experience with Calumet here. I had an Autopole damaged in transit. Calumet overnighted a replacement and had the damaged one picked up the following day. Couldn't possibly ask for better than that.
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CurtisN Master Flasher  19,129 posts Likes: 11 Joined Apr 2005 Location: Northern Illinois, US More info | May 16, 2009 09:41 | #6 They're a good outfit. And they're open during those Jewish holidays when B&H and Adorama are closed. "If you're not having fun, your pictures will reflect that." - Joe McNally
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abdul10000 Senior Member 309 posts Joined Jun 2007 Location: The Arabic World More info | May 16, 2009 10:18 | #7 Curtis N wrote in post #7932353  They're a good outfit. And they're open during those Jewish holidays when B&H and Adorama are closed. Interesting, I always wondered why B&H closed for some Holidays that I was not familiar with. Now that you point out that those are Jewish holidays, why do they close on those holidays? Are the owners Jewish or are most employees Jewish for example?
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May 16, 2009 10:34 | #8 abdul10000 wrote in post #7932538 Interesting, I always wondered why B&H closed for some Holidays that I was not familiar with. Now that you point out that those are Jewish holidays, why do they close on those holidays? Are the owners Jewish or are most employees Jewish for example? The owners are. They are also closed on Saturdays. www.bhphoto.com
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May 16, 2009 10:35 | #9 I'm on a first name basis with everyone at my local store, I get great advise and easy rentals.
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