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Thread started 18 May 2009 (Monday) 13:56
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HELP!! Dropped lens, needs repair! Suggestions

 
bphillips330
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May 18, 2009 13:56 |  #1

Ok, funny and not so funny. I had my camera with me this weekend camping and watching my friend’s triathlon race! So as I was switching my 70-200 f2.8 is lens to my tamron 17-55 f2.8 my friend was getting nervous seeing me switch the lens (which I have done a million times and never worry about it) he comes over and says, let me hold the camera so you don't drop it............... yeap, he was playing and he said how do you attach the lens. Put the 17-55 lens on camera and was trying to get it to click locked on camera, wweeeeellll HE DROPPED THE LENSE ON A CONCRETE PAD!!!!

Amazingly the glass did not break. The lens cap and the sun shield took most of the brunt of the fall. Everything looked fine until later when I went to use it. I was trying to zoom the lens and it was tight to turn. Then I realized that it was not turning all that easy. Looking closer, the ring on the end of the lens (where you would screw on a filter or sun guard) was only attached at two points, something like the inner mount is broken, small screw or plastic or something.

After all of that. I am thinking that the lens's inside the lens came loose or the whole assemble came off track inside the housing? Is there a way to get this repaired? Like I said, the glass is fine, just the mechanism is messed up. Please give me options. The lens only cost $500, but that is $500 I don't have right now.
How much to get repaired?
Who to use to get repaired?
suggestions?




  
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Depth
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May 18, 2009 14:05 |  #2

Is the lens under warranty?

If so it should be free.


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bphillips330
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May 18, 2009 14:06 |  #3

Depth wrote in post #7944421 (external link)
Is the lens under warranty?

If so it should be free.

even if dropped?
How long is tamron warranty?




  
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Kuma
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May 18, 2009 14:08 |  #4

Sorry to hear about your lens. Not sure about Tamron warranties. Maybe give them a call. I don't see a cheap do it yourself fix to this problem.




  
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Depth
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May 18, 2009 14:10 |  #5

Here's Tamrons warranty: http://www.tamron.com/​lenses/warranty.asp (external link)


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bphillips330
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May 18, 2009 14:14 |  #6

Depth wrote in post #7944451 (external link)
Here's Tamrons warranty: http://www.tamron.com/​lenses/warranty.asp (external link)

i just called them. it is 130 for a simple fix, and 300 for a major fix. worth a try. i am hoping for the 130!:D

I feel bad asking my friend to pay for this, is that wrong?




  
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DreDaze
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May 18, 2009 14:17 |  #7

Depth wrote in post #7944421 (external link)
Is the lens under warranty?

If so it should be free.

Depth wrote in post #7944451 (external link)
Here's Tamrons warranty: http://www.tamron.com/​lenses/warranty.asp (external link)

from your link the warranty won't cover abuse or impact damage...


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Depth
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May 18, 2009 14:21 |  #8

DreDaze wrote in post #7944492 (external link)
from your link the warranty won't cover abuse or impact damage...

Yeah, didn't know what lens he had at first. Thought he had a Canon until he said he had a Tamron in his later post.


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<AkulA>
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May 18, 2009 14:24 |  #9

bphillips330 wrote in post #7944473 (external link)
I feel bad asking my friend to pay for this, is that wrong?

I know exactly how you feel! (See THIS post) In a perfect world your friend should know he goofed and offer to pay for it upfront.... you just have to decide what you can handle more,

1) The resentment of said friend after paying for the lens yourself
2) An awkward conversation asking him to pony up the repair costs

Goodluck!!

_


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DreDaze
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May 18, 2009 15:02 |  #10

<AkulA> wrote in post #7944534 (external link)
I know exactly how you feel! (See THIS post) In a perfect world your friend should know he goofed and offer to pay for it upfront.... you just have to decide what you can handle more,

1) The resentment of said friend after paying for the lens yourself
2) An awkward conversation asking him to pony up the repair costs

Goodluck!!

_

so i don't want to resurrect an old thread...but after reading all the posts i'm curious...did your buddy end up getting the camera fixed?...or was it a total waste?


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KenjiS
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May 18, 2009 15:05 |  #11

bphillips330 wrote in post #7944473 (external link)
i just called them. it is 130 for a simple fix, and 300 for a major fix. worth a try. i am hoping for the 130!:D

I feel bad asking my friend to pay for this, is that wrong?

Truthfully? Its his fault, he SHOULD pay and have no objections to doing so...

Also, You have a 70-200 f/2.8 IS, Consider INSURANCE

Paying a little extra every month to have your gear insured is a lot better because they would have covered the damage to your tammy..


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bohdank
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May 18, 2009 15:22 |  #12

Depth wrote in post #7944518 (external link)
Yeah, didn't know what lens he had at first. Thought he had a Canon until he said he had a Tamron in his later post.

Why, do you think Canon would fix it for free. I seriously doubt it.


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bphillips330
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May 18, 2009 15:24 |  #13

<AkulA> wrote in post #7944534 (external link)
I know exactly how you feel! (See THIS post) In a perfect world your friend should know he goofed and offer to pay for it upfront.... you just have to decide what you can handle more,

1) The resentment of said friend after paying for the lens yourself
2) An awkward conversation asking him to pony up the repair costs

Goodluck!!

_

he actually did offer to fix it. that is the wierd part, I am to nice. My wife also will not let me take the money?




  
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bphillips330
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May 18, 2009 15:25 |  #14

yeah, i have been meening to get insurance on my gear. Got busy and forgot. 2 kids and all. GREAT WAKE UP CALL. Who does everybody use for insuring their gear?




  
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hawk911
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May 18, 2009 15:27 |  #15

My siggy 24-70 is in right now because I dropped it. That was 19 months ago, and it was never right since. It was fixed back then, but a seal must not have been seated properly as there's dust and possibly fungus on the front element now. MAKE SURE you exercise the lens thoroughly when you get it back while it's still under the Tamron repair warranty. Cost me $100 the first time, and another $100 this time because I failed to use the lens when it came back.

BTW- similar condition. Dropped the lens when it wasn't mounted tightly on the camera, and it crashed to the cave floor. Hard stone and plastic don't mix well- at all for that matter- from 5' up.

I use State farm, and pay $19 a month. i have deduct though- I think $250.


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HELP!! Dropped lens, needs repair! Suggestions
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