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FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 23 May 2009 (Saturday) 03:45
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Can't recieve raw images?

 
mrchan625
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May 23, 2009 03:45 |  #1

Alrite I'm new to the photography thing and just got my XT not to long ago. I've been trying to shoot in RAW but never recieve any of the photos on my computer. Im able to see them when viewing through the camera, but as soon as I plug the camera in I cant see any of the images I shot in RAW. All other images that werent shot in raw are able to be seen. Does anyone know what the problem might be?

Thanks in advance!




  
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DunnoWhen
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May 23, 2009 06:05 |  #2

What software are you trying to use to see your images?

A lot more information on your computer setup would help to diagnose your problem.


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Lowner
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May 23, 2009 06:27 as a reply to  @ DunnoWhen's post |  #3

Unlike jpegs, tiffs, etc, a RAW file is not an "image" file and the computer has no way of understanding what it is unless it is told.

There are a number of different ways to solve this problem. The cheapest (costs you nothing) is DPP, it's been produced by Canon specially as a "RAW Converter". It simply takes the RAW file, creates an image from it and from there you can either export to another programme such as Photoshop, or "Convert and Save" as whatever file you want (jpeg, tiff, etc) that your software can recognise.

Thats one way, but Adobe provide at least two different means of converting RAW's, and there there are several others.

However, the one big advantage, apart from being free, than Canon's DPP has is that it knows more about Canon's particular RAW arrangements than the 3rd party offerings ever can. Because Canon will not tell them, and why should they!


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Rayk
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May 23, 2009 09:59 |  #4

mrchan625 wrote in post #7973576 (external link)
Alrite I'm new to the photography thing and just got my XT not to long ago. I've been trying to shoot in RAW but never recieve any of the photos on my computer. Im able to see them when viewing through the camera, but as soon as I plug the camera in I cant see any of the images I shot in RAW. All other images that werent shot in raw are able to be seen. Does anyone know what the problem might be?

Thanks in advance!

What software and OS are you using?


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tonylong
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May 23, 2009 15:57 |  #5

The first thing you will want to do is install the software from Canon that was provided on disks with the camera. If you bought the camera used and don't have the disk, please let us know -- there are ways of doing an online installation without disks, but they involve some tweaks.

Once you have the software installed you can use it to download, view and edit your RAW files.

A second thing to look at would be a card reader. Downloading images fro the camera tends to be slow and a drain on the batteries. Getting a newer card reader will give you a much higher speed and will free your camera up from just laying around downloading:).

Once you have those things in place, and get a feel of working with your RAW files, then you can check out free trials of other tools, such as Lightroom or the less expensive Adobe Photoshop Elements that have RAW converters built into them and much more.


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mrchan625
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May 29, 2009 15:36 |  #6

sorry for taking so long to respond Im using the microsoft scanner and camera wizard to receive my pictures.

My camera never came with any software because I bought it used. Is there another way I can retrieve them.

And im using XP btw




  
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RDKirk
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May 29, 2009 15:41 as a reply to  @ mrchan625's post |  #7

Get an inexpensive CF card reader and use that instead of directly connecting the camera.


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Rayk
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May 30, 2009 02:03 |  #8

mrchan625 wrote in post #8013059 (external link)
sorry for taking so long to respond Im using the microsoft scanner and camera wizard to receive my pictures.

My camera never came with any software because I bought it used. Is there another way I can retrieve them.

And im using XP btw

OK, I ma guessing that you have no other imaging software? go to this link (external link), I think you will find it might help.


Regards Ray
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damnit
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May 30, 2009 07:31 |  #9

Also ... all the Canon user manuals and stuff for your camera to help you get going should be available here (external link)


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Lowner
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May 30, 2009 09:08 |  #10

Why do so many people seem to throw away the CD's? If I sell my 30D, the two CD's will naturally be included. At least one of them is more important than the strap and of equal importance to the manual.

Hoefully by now you will have followed the links above and have the required software, but if it was me I'd be having a moan to the seller as well.


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damnit
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May 31, 2009 10:07 |  #11

+1 ... but I am a bit of a hoarder for things like this, so I keep all boxes and wrapping and stuff like that too.
Done a lot of moving in my life TBH, so maybe that is partially why, 'cos there ain't nothing like the original packing to keep things safe whilst in transit ... also helps if you need to send things in for repair.

Quick tale on that: I recently had a broken 22" flat panel monitor which I took back to the shop where I bought it for repair in all its original packaging.
The guy at the shop wanted to remove it from this fantastically well designed and secure original packaging and in its place just stick a layer or two of bubble wrap around the monitor to send it off to their own repair people. :confused::confused::confused:
I of course kindly pointed out that he must be a bit of a loony for thinking that this was a great idea, and that I would be strongly declining his rather silly request? :lol:

Ontopic ... DVD's and CD's are easy to misplace I guess though ... so its always nice to have online download options for stuff, and you should get the latest software and manual versions there.
I would suggest also updating the firmware version if it has not already been done.


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Can't recieve raw images?
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