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Thread started 28 Apr 2005 (Thursday) 11:14
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It's official: Canon acknowledges BG-E2 grip is faulty

 
soccerbyron
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Apr 29, 2005 11:15 as a reply to  @ post 522970 |  #16

FWIW, I had the most trouble when shooting vertically with the 70-200/2.8. That combination seemed to put the most force on the grip to pull the grip contacts away from the camera.




  
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lkorell
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Apr 29, 2005 11:19 as a reply to  @ soccerbyron's post |  #17

All this is making me paranoid! I've had the 20D and grip since the first week they were available and I've never had one single issue with either the camera or the grip. I shoot weddings and portraits with it and have enjoyed every minute.

I sure hope I don't go looking for trouble, after hearing all of this. Actually I was going to buy another 20D with the grip. Maybe I'd better wait until after May.

Lou


Lou Korell

http://www.LouKorell.c​om (external link)

  
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robertwgross
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Apr 29, 2005 11:23 as a reply to  @ soccerbyron's post |  #18

Sometimes in a case like this, they have the fix already figured out, but it will take them a month to get large quantities of some new part to their repair facilities and to get the repair technicians updated on the procedure.

They let a small number of the fixes happen early, and that is sort of a test-bed to make sure of what they are doing before they announce it to the world.

---Bob Gross---




  
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deedas
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Apr 29, 2005 23:50 |  #19

So they're going to continue selling the same grip? There won't be a new version that does not need to be sent in for repair?


Set up: Canon EOS 20D, Canon 50mm f/1.8 II, Tamron 28-75mm f/2.8, Canon 70-200mm f/4L, Sigma 10-20mm F/4-5.6, Canon 420EX Speedlite TTL, Battery Grip, 3GB worth of CF, Tamrac CyberPack 9, P.O.T.N. Op-Tech Strap.
Wish List: Sigma 150mm f/2.8 EX, Canon 85mm f/1.8 USM, Canon 1.4x TC, Giottos MT-8170.

  
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GTV681
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Apr 30, 2005 04:12 |  #20

Will this apply worldwide?
AUSTRALIA ?


http://www.flickr.com/​photos/fotofletch/ (external link)
http://www.fluidr.com/​photos/fotofletch/ (external link)
GEAR:Gripped 20D||GRIPPED 60d||GRIPPED 5D2||ZEISS 35-70 3.4||70-200 2.8L||135mm 2.8 Soft focus||MP-E65MM||Nifty Fifty||Siggy 12-24mm||KENKO 2X Teleplus MC-7||Kenko Macro Tubes||other bits and bobs.Heaps of OLD Manual Focus.

  
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C.S.I.
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Apr 30, 2005 05:32 as a reply to  @ GTV681's post |  #21

Good find.......about time, and pretty good at addressing the issue Canon!


Canon 40D | Canon 20D | Canon 300D | Canon 18-55 | Canon 50 1.8 | Sigma 10-20 | [FONT=Georgia]Sigma [FONT=Impact]105 | Sigma 70-200 2.8 | Sigma 120-300 2.8 | Tamron 28-75

  
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markubig
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Apr 30, 2005 22:52 as a reply to  @ robertwgross's post |  #22

robertwgross wrote:
They let a small number of the fixes happen early, and that is sort of a test-bed to make sure of what they are doing before they announce it to the world.

I hope that it doesn't involve duck tape

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(DUPLICATE IMAGE)

so if i'm not having the problem ... *knock-on-wood* ... i wonder if it's just a matter of time before it starts happening . . .

~Mark
Canon 7D |40D
Canon EF-S 17-55 f/2.8 IS USM | Tamron SP 70-200 f/2.8 Di VC USD | Canon EF-S 60mm f/2.8 MACRO USM

Canon Speedlites 580exII, 5800ex

  
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rokclimbertx
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May 03, 2005 17:50 |  #23

so i'm looking at my grip and and i don't see a serial# (to compare with the numbers on the canon site) nor where one would have been... where's this thing located?




  
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rokclimbertx
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May 03, 2005 20:19 |  #24

so i've been looking at my grip and can't fine the serial # at all, not even a place where it might have been... where's it s'posed to be so i can check against the #'s from canon...




  
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Jonny
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May 04, 2005 09:41 as a reply to  @ rokclimbertx's post |  #25

rokclimbertx wrote:
so i'm looking at my grip and and i don't see a serial# (to compare with the numbers on the canon site) nor where one would have been... where's this thing located?

I don't see any serial numbers on the website, what are you looking at?


Jon. S. LRPS
------------
Canon 5D Mark II
Canon 30D (for quick snaps)
Loads of L's

  
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big_ipaq
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May 04, 2005 09:48 |  #26

Looks like Canon acknowledge only battery grip low battery warning problems, but not the flexing and power fail issues. Is this correct?


Canon EOS 5D | Canon BG-E4 | Canon E1
Canon EF 17-40mm F4L | Canon EF 24-70 F2.8L | Canon EF 24-105 F4L IS | Canon EF 70-200 F2.8L IS | Canon 50mmF1.4 | Canon 1.4x II
Canon Speedlite 580EX
Epson P-5000
Tamrac Expedition 5, Lowepro Nova 3AW, Lowepro Stealth Reporter D400AW

  
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Mark ­ Kemp
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May 04, 2005 11:59 |  #27

Whats the current state of play?

The link is gone and there is nothing I can find on Canon's website any more.




  
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Jon
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May 04, 2005 12:42 |  #28

The link still works. The serial numbers are for 20Ds, not grips; they're a completely unrelated issue (the numbers rub off).


Jon
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Jon
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May 04, 2005 14:20 as a reply to  @ rokclimbertx's post |  #29

rokclimbertx wrote:
so i've been looking at my grip and can't fine the serial # at all, not even a place where it might have been... where's it s'posed to be so i can check against the #'s from canon...

The serial numbers are for 20Ds which have a problem with the serial number rubbing off. It's totally unrelated to the battery-life problem with the battery grip. If you get a premature low battery indication when using the grip, you have an affected grip. The grip S/N is on the box.


Jon
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soccerbyron
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May 09, 2005 18:22 |  #30

FWIW, I received my grip back this afternoon--it took less than two weeks from when I sent it in, to receiving today.. The connection feels more solid/stable, but I won't be able to put it through its paces until tomorrow to be sure the problem is resolved.




  
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It's official: Canon acknowledges BG-E2 grip is faulty
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