I just got my first ballhead and it's the Markins M10. While I think I'm really going to like it I'm very frustrated at this point because I am having a dickens of a time figuring out the friction control part of the adjustment. According to the (very limited) instructions that came with the head and several other posts I've read here there should be two different dials to use to control this but for the life of me I just can't figure this out. I know it's operator error and I'm hoping someone can help me see what it is that I'm missing. Thanks in advance for any help you can offer.