Canon service Australia

Although I've been generally impressed with my 24-105 purchased last December, it has disappointed me a tad when viewed at 100%. Not that this really matters because rarely do I print at that crop size. Anyway, to cut the story short, I decided to take it into Canon's North Ryde facility and it calibrated or whatever.

The results are very good. It definitely seems sharper, and the turnaround time was 2 days.

Congrat's to Canon for excellent service.

That's great to know. I live approx 15 minutes from North Ryde, I'll be sure to use them if I encounter problems as well.

If you don't mind me asking, as there aren't too many Australians here, which stores do you buy your gear from, and why?

Ozimax wrote in post #8367422
Although I've been generally impressed with my 24-105 purchased last December, it has disappointed me a tad when viewed at 100%. Not that this really matters because rarely do I print at that crop size. Anyway, to cut the story short, I decided to take it into Canon's North Ryde facility and it calibrated or whatever.

The results are very good. It definitely seems sharper, and the turnaround time was 2 days.

Congrat's to Canon for excellent service.

Was it just a matter of rocking up at the North Ryde facility or do you have to book an appointment? I assume they have a customer service center there.

+1 on the experience with the North Ryde service centre. I had my 17-55 put in there a few weeks back due to what seemed to me like possible soft focusing at times (lens seemed to front focus at 17mm end). Needless to say I got the lens back well before the time I told them I needed it back by and am finding it is producing amazing results now and is a lot more consistent with sharpness across the range. They also cleaned the dust out from behind the front element. As for places to buy... I would recommend camera-warehouse, tscamerahouse and digitalcamerawarehouse . JB hifi can be ok too if you are willing to haggle in store.

Timo88 wrote in post #8367733
... As for places to buy... I would recommend camera-warehouse, tscamerahouse and digitalcamerawarehouse . JB hifi can be ok too if you are willing to haggle in store.

I've always found JB to be over-priced and lacking knowledge of the camera gear which they have. Although, you're right, they are often willing to haggle down the price.

Thanks for your other recommendations.

Harreh wrote in post #8367809
I've always found JB to be over-priced and lacking knowledge of the camera gear which they have. Although, you're right, they are often willing to haggle down the price.

Thanks for your other recommendations.

They often bring the price down because they know they can afford to as they've already raised them a little bit anyway. Anyone who doesn't ask for a better/best price is taken advantage of

ive bought a bit of kit from discount digital photographics in Sydney - over the net - to perth.... went well and was packaged well (100-400L) and my bro in law and uncle in law both bought 40D 's from there via shipping across australia - no worries.

i got my 40d and 24-70 from PRA imaging perth - coz they were the only ones who had it when it was new and they were the same price as DDP sydney - and pra are canon australia stock which is good on bodies for the local warranty.

I bought my 5d2 from camera house in leederville perth wa in store of all places - and the price i paid for it as a kit - was as good then as it is now (was one of the first around to get one - before christmas) they were really cheap which is cool

Lots of other stuff ive shipped from B&H... if you spend under 1k - it just ships in no worries on gst and import la la la got my 50,580ex2 shipped - and 85, 100, 17-40 and 1.4x picked up by bro in law while he was in states...

good to hear service is good - being all the way over in perth ive been reluctant to send stuff in for calibration - expecially now its out of warranty - i just bought bodies with microadjust hahah

Good to hear that. My 17-55mm is with them at the moment to fix an issue with the USM motor. Hearing good things put me more at ease . The staff seemed very nice and professional. The guy asked me to check-in my 40D body as well, saying they'll go over it and give it a sensor clean for no charge. The 2-4 weeks turnaround time they quoted sounds a bit long though, but hopefully it'll be ready at the shorter end of that range.

Hi Guys, I've found camerasdirect.com.au to be fairly competitive as far as online stores go. I have purchased a number of lenses from them and everything was fast and hassle free.