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FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 10 Aug 2009 (Monday) 18:30
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Pictures Not Showing up in DPP

 
scot079
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Aug 10, 2009 18:30 |  #1

After formatting my card I went out and took all these photos. Was looking forward to PP'ing them but I'm not able to see them in DPP. They're obviously on the card but I cannot open them. Anyone know what the problem is? Thanks in advance guys.

IMAGE NOT FOUND
IMAGE IS A REDIRECT OR MISSING!
HTTP response: 404 | MIME changed to 'text/html' | Byte size: ZERO


Edit: BTW camera is a 50D, memory card is Sandisk Ultra II 4 GB.

- Tim
www.timadkinsphoto.com (external link)
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PaulSoebekti
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Aug 10, 2009 19:24 |  #2

Hello Tim.

Cause: The picture extension of .CR2 is not associated to DPP.
Assuming you're on a windows system, use file explorer (in the Folder Options, open File Types) and scroll down to the CR2 extension.

In the Details for the CR2 extension window pane, click on Change and select DPP Viewer Module as the program to open. Hope it helps.

Paul

P.S. Sorry, mistyped. Also, is DPP up to date? You're on a Mac ...




  
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scot079
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Aug 10, 2009 19:37 |  #3

Thanks Paul. My main machine is a Mac (see screenshot above) but I did try your advice on my PC...I couldn't get it to work.

Thanks for reminding me about the new version of DPP, I'm currently running 3.5. Downloading 3.6 now. :-) Will chime in if it works but I have a bad feeling that the card is corrupt and will be going in the trash :-(


- Tim
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scot079
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Aug 10, 2009 20:02 |  #4

Update: Downloading/installing the DPP update did not change anything. Files still appear to be on the card but I'm not able to open and convert the RAW files to jpeg.

Also, I put the card back in to the 50D and I'm NOT able to view them in the camera either. When I was out taking photos, I checked the LCD after almost every shot to verify the exposure, etc.

So between the time I took the last picture to inserting the card into my card reader, something has happened. :-(


- Tim
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PaulSoebekti
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Aug 10, 2009 20:25 |  #5

Tim, do you have SanDisk's Rescue Pro?

I got two copies (came as a free 'gift' with the purchase of CF cards) and will mail it to you (that is if you would like to try it to salvage the images).
Send me a PM if interested.

Paul




  
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PaulSoebekti
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Aug 10, 2009 21:04 |  #6

Tim, I PM'd you




  
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aam1234
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Aug 12, 2009 00:26 |  #7

Any update. I currently have the same problem.

Cheers




  
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garyvot
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Aug 12, 2009 01:01 |  #8

The only time I have seen this happen has been because a card itself was bad or was not compatible with a particular card reader. Try to recover your images with image rescue software, then reformat and keep an close eye on that particular card. Consider discarding it if the problem recurs.




  
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scot079
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Aug 12, 2009 07:13 |  #9

Last night I purchased a RescuePro license via the Sandisk website ($40). It retrieved the images and allowed me to open them up in DPP and form there it was just normal workflow. YAY


- Tim
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aam1234
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Aug 12, 2009 13:20 |  #10

Great news. I will try that tomorrow.




  
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Pictures Not Showing up in DPP
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