Not true. While SmugMug may have the occasional hiccup, their support is top notch, and they're very engaged with their customers. Once upon a time, I was a PBase user, and it was the same way then as it is now. Moving to SmugMug was a huge step up.
Yes, but you're still at the mercy of some small startup company that may forget to pay their electric bill or decide that they can't afford a new server right now, so they'll just make do with the ones they have until next quarter, etc..
Your success is dependent on someone else's.



