I think we've hit the 48 hour mark for down time...
Jon.
JonFoster is it safe?  4,521 posts Likes: 39 Joined Feb 2005 Location: White Lake, MI More info | Sep 25, 2009 22:33 | #31 I think we've hit the 48 hour mark for down time... I shoot with a Little Canon
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sapearl Cream of the Crop  More info | Sep 26, 2009 07:20 | #32 Hmmmm.... 8:20 a.m. EDT; still down. GEAR LIST
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Sep 26, 2009 10:28 | #33 timnosenzo wrote in post #8707781  Not true. While SmugMug may have the occasional hiccup, their support is top notch, and they're very engaged with their customers. Once upon a time, I was a PBase user, and it was the same way then as it is now. Moving to SmugMug was a huge step up. I agree. -Jim
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Sep 26, 2009 10:33 | #34 I think they are LYING their asses off. I have been in I.T. for over 20 years, and I have ***NEVER***, ***EVER***, ***EVER*** had a server down for that long. I would have been fired so fast my head would spin. -Jim
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PictureNorthCarolina Gaaaaa! DOH!! Oops! 9,318 posts Likes: 248 Joined Apr 2006 Location: North Carolina More info | I'm beginning to think that Slug collected as many subscription checks as he could, stuffed them into a suitcase and is now on an airplane headed south of the border! Website
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JonFoster is it safe? 4,521 posts Likes: 39 Joined Feb 2005 Location: White Lake, MI More info | Sep 26, 2009 12:43 | #36 60 hours... I shoot with a Little Canon
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Sep 26, 2009 15:19 | #37 Jon Foster wrote in post #8713675 60 hours... Jim, I hear ya. I've never had one down that long either. I can have a new server on the doorstep from any of my vendors in less than a day or hand delivered depending on what I need within hours. Run a full restore in another 2-3 hours and be back in business instantly. Of course, that would only happen if my battery backups failed during the 10 second delay for our generators to come online. And we have terrible power in this area. Edit: They don't have any update posted yet for the day. The last one is from last night at 6:55 PM. Are they taking the weekend off? Jon. Slug added an update to the status. They are apparently restoring the data to a new server. I just don't get it... are we to understand that PBase was being ran from a single non-redundant server? If so, that certainly explains the slow response I have been seeing for the past year or so. The more info I receive, the less thrilled I am with the site. -Jim
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JonFoster is it safe? 4,521 posts Likes: 39 Joined Feb 2005 Location: White Lake, MI More info | Sep 26, 2009 16:58 | #38 Using Oracle might be the reason they can't afford all the things they should have. I have a family friend at Oracle. I wonder if he could tell me if PBase is a customer? Hmm... I'll have to find his number. I shoot with a Little Canon
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Sep 26, 2009 17:10 | #39 Jon Foster wrote in post #8714641 Using Oracle might be the reason they can't afford all the things they should have. I have a family friend at Oracle. I wonder if he could tell me if PBase is a customer? Hmm... I'll have to find his number. Jon. I'm not exactly sure how Oracle's licensing works for internet access, but I would wonder if the annual subscription fee PBase charges would even cover the licensing fees. -Jim
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JonFoster is it safe? 4,521 posts Likes: 39 Joined Feb 2005 Location: White Lake, MI More info | Sep 27, 2009 00:02 | #40 Man, 72+ hours. I shoot with a Little Canon
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gb_eh Member 87 posts Likes: 2 Joined Aug 2005 More info | I'm jumping ship.. Pbase has been slow lately and now it's been down for 3days? Sorry time to leave a sinking ship. I get the feeling these guy(s) Slug run the company as a hobby not as a business. They haven't kept in step with the other providers for features etc.... I hate Flickr and not sold on SmugMug yet. Looking at Zenfolio any horror stories there from anyone???
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Sep 27, 2009 17:46 | #42 CannedHeat wrote in post #8713219 I'm beginning to think that Slug collected as many subscription checks as he could, stuffed them into a suitcase and is now on an airplane headed south of the border! I use my brother's account there and he teaches/researches at the NPS in Monterey, and that was his first thought. While their business is shrinking they are pocketing the dough and not investing in the company. John
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Suchin Hatchling  7 posts Joined Nov 2007 Location: Virgin Islands More info | Sep 27, 2009 17:50 | #43 gb_eh wrote in post #8719082 . I hate Flickr and not sold on SmugMug yet. Looking at Zenfolio any horror stories there from anyone??? I hate Flickr, too. Have just jumped to Zenfolio. Read last night on DPreview, and posts there had some good things to day about Zenfolio. I like their interface, much better than pbase, I think.
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DDCSD GIVIN' GOOD KARMA  13,313 posts Likes: 3 Joined Jun 2007 Location: South Dakota More info | Sep 27, 2009 17:59 | #44 Jon Foster wrote in post #8714641 Using Oracle might be the reason they can't afford all the things they should have. I have a family friend at Oracle. I wonder if he could tell me if PBase is a customer? Hmm... I'll have to find his number. Jon.
PBase is temporarily unavailable. There was a power failure at our datacenter on the morning of 24-Sep-2009. When power came back, the main database server did not come back online properly. We have been working with Oracle support to get things back up and running as quickly as possible. The steps we have been taking with Oracle's support technicians are progressing nicely. It takes a lot of time because we have to preserve data integrity by running new backups and copying them to another server before taking some of the recovery steps. The last big step we took did not work as well as we had hoped, but parts of the database are now functioning. The Oracle guys are working with us to get the rest of it working again. We will keep you posted as we know more.
Derek
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edrader "I am not the final word"  More info | Sep 27, 2009 18:08 | #45 gb_eh wrote in post #8719082 I'm jumping ship.. Pbase has been slow lately and now it's been down for 3days? Sorry time to leave a sinking ship. I get the feeling these guy(s) Slug run the company as a hobby not as a business. They haven't kept in step with the other providers for features etc.... I hate Flickr and not sold on SmugMug yet. Looking at Zenfolio any horror stories there from anyone??? i've used zenfolio for more than a year. the only time service has been offline is for regularly scheduled maintenance which is advertised well in advance. http://instagram.com/edraderphotography/
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