Aw C'mon PBase

Bye Bye Pbase

This is certainly going to make for some interesting commentary on their forum when they do get back online. The sad part is that they will probably repeat history and blame everyone except themselves. If history does repeat, Slug himself will say little if anything. I wish someone that actually cared about customers would buy that thing.

96+ hours and still adding!

Jon.

We are not amused

Al

Now I'm starting to get really nervous.

I use PBase to "host" my wedding and event proofs, not to mention my personal exhibit galleries. Fortunately I'm between commercial shoots right now - but not for long.

Being down 4 days and still no resolution is beyond inexcusable. I liked pbase because of its simplicity, and technical focus, but I will definitely be leaving. I'm not worried about my images there because I have them all locally, but what I would really be upset about losing is all the commentary I've added to the photos. I really hope they get this fixed, so I can retrieve all that and take my business elsewhere. Ridiculous.

I agree with you Liz - 4 days in an IT environment feels like 4 months in human time.

I can appreciate the work that goes into the commentary.... it's likely something that you put a lot of effort into over time. I don't have a lot of verbiage, the but the organizational structure did take a while to build.

gymell wrote in post #8723357
Being down 4 days and still no resolution is beyond inexcusable. I liked pbase because of its simplicity, and technical focus, but I will definitely be leaving. I'm not worried about my images there because I have them all locally, but what I would really be upset about losing is all the commentary I've added to the photos. I really hope they get this fixed, so I can retrieve all that and take my business elsewhere. Ridiculous.

PBase is just too slow IMO...

I predict there will be a mass exodus. This kind of outage is really unacceptable for a professional organization.

Seems to be up now in a limited form - some pages don't load and the forum definitely doesn't

I'm not a pBase user but it seems slow to me

So did you all lose POTN today for a long time? What a nightmare having both sites out at once! But PBase and POTN both seem to be semi-functioning at least now.

Yeah, but POTN was a planned server migration and was only down for a few hours. Pbase was down for 4 days due to a power outage!

gymell wrote in post #8723554
I predict there will be a mass exodus. This kind of outage is really unacceptable for a professional organization.

This is about as bad as it has ever been. I can recall a couple of other occurrences but not to this length of down time. Mind you one time they had to hunt Slug down at the Burning Man festival out in the desert and that took some time.

There will be alot of rhetoric about people leaving, there always is. In the end there will certainly be some that won't renew their account but I really don't think that there will be a mass exodus. People do like the UI for this site and how they can customize it to their personal needs.

One thing that everyone seems to agree on is that 4 days of downtime in this day age is unheard of. They obviously didn't have any sort of contingency in the event of this happening. Then I hear this comment, well its only 24.00 a year, what do you expect. I expect it run basically flawless. You sign on for a service and the price is somewhat irrelevant. If a customer signs on for you to do a wedding and they pay you a set amount, you certainly can't renege on the quality simply because you charged them on next to nothing.

When I started it today it loaded everything correctly except I had to rebuild one thumbnail which is not bad out of over 12,000 that I have on there. I certainly hope that Slug and company have some comforting words that will minimize the war of the words once they turn the forum back on.

I would expect to see some offers from the other service providers in the next few days to try an entice Pbase users over to them.

I was on it last night/this morning. It's still pretty slow and it seems to flip back and forth between read-only mode and the regular mode... I tried to upload one picture and it didn't work the first time. Some of my thumbnails were gone too. I think most of it is back but I'll finish checking later.

I agree with Sheldon. If you pay a set price regardless of how much or how little it is, then you need to provide the service agreed on. If $24.00 a year isn't enough then they need to charge more. And I believe they do. The $24.00 is for the basic account. If you use a lot of space the price goes up. I think it's a tiered pricing schedule.

Jon.

Flickr charges $24 a year too... but they're backed by Yahoo server farms...

Not comparing the two in performance or features, just saying that the price is competitive with the rest of the world.