Aw C'mon PBase

tonylong wrote in post #8724025
So did you all lose POTN today for a long time? What a nightmare having both sites out at once! But PBase and POTN both seem to be semi-functioning at least now.

POTN didn't crash. Or it didn't look like it. Down times happen. But PBase went down for 4 days because of a power outage. Apparently their "data center" was built by Fred Flintstone. He must not have known about UPS technology (battery backups) or generators to keep things running during power outages.

At the very least you have a UPS in place on each server so the systems can shut themselves down unattended during a extended power outage. The batteries should provide enough power for all the services to shut down properly and then turn the servers off.

And POTN is screaming fast this morning! Wow.

Jon.

I had a lousey day yesterday.. POTN was down, Pbase wasn't working at its fullest and to top it off the Broadband connection at my house spat the dummy..

I got the techs in from my ISP this morning..They changed the antenna, rewired and all is good..

Pbase is up and running as is POTN.. I'm a happy man

Jurgen, it sounds like you really did have a bad day!

I just tried to upload another file to PBase. It sorta worked after a few tries. Apparently things are still not right yet...

Jon.

My PBase seems to be working OK now. Still about as sluggish as it was before the Dark Age.

Still getting occasional thumbnail misdraws but uploading seems to be working.

Depending on which page I go to or when I refresh it, it will tell me the site is in read-only mode. I can't delete anything and editing pictures doesn't seem to work on the first try. That's assuming I don't get the read-only message first.

Jon.

Jon Foster wrote in post #8732453
Jurgen, it sounds like you really did have a bad day!

I just tried to upload another file to PBase. It sorta worked after a few tries. Apparently things are still not right yet...

Jon.

Seems to be OK this end.. I just uploaded a new image to one of my galleries and went through OK.. Some parts are still read only though..

I've officially pulled the plug of Pbase, it has been down since Friday (sure it kinda works now, but read only isn't working is it?). Just signed on with Zenfolio and will be letting my Pbase account run out in three months.

If interested in joining you can use this

IMAGE LINK: http://www.zenfolio.co​m/?refcode=M8F-9HH-67G

I haven't been on PBase today. I'll check it in a few minutes. I hope it's back up now... Jeesh.

Jon.

Pbase is limping along. I cannot delete photos, delete originals, lots of fuctionality is missing, the forums are missing, email messages aren't being responded to and there's nothing on the site to explain they are still having issues.

That's about a week of downtime now, which really is unacceptable for a paid service.

Hit Stats aren't functional yet either...

I've moved to Zenfolio also. They have great options, and I like them better. Am letting my pbase stand as is (have 13 months left on subscription) but will be migrating my main images over. It seems the color comes in better, too, at Zenfolio. Plus, big plus, I have a mac uploader available. That makes it easier.

That is a mega lousy day!

Ugh, OK I need to chime in too. Still can't delete photos, or delete original. It seems to still be running really slow, and I can't find any information on when it'll be working again.

Sure I'm not depending on Pbase for my business, if I was I'd be gone, but I do depend on it for my husbands gigs. I shoot his band and people looking for photos afterward are getting impatient!

One question I have is after deleting all my originals I was using 16MB of space the day the power went out, this morning I checked again to load a pile of photos and it's saying I'm now using 35MB. Sure that's still not much, but after uploading today and not being able to delete I'll hit my quota soon!

Just checked it again. Still not working! WTF? In about 6 hours it will be a solid week of down time and or loss of functionality.

Maybe it's time to turn one of my servers into a picture hosting box...

Jon.

byker28i wrote in post #8739267
Pbase is limping along. I cannot delete photos, delete originals, lots of fuctionality is missing, the forums are missing, email messages aren't being responded to and there's nothing on the site to explain they are still having issues.

That's about a week of downtime now, which really is unacceptable for a paid service.

They didn't respond to emails when things were normal, you really don't expect them to get a sense of customer service and do it now do you. Silly you.

They really have had the makings of something great but Slug (what a fitting name, probably short for Sluggish) just seemed to have that "I don't give a damn" attitude. If there is one thing that just drives me crazy is bad customer service. Their's isn't just poor, it is downright absolutely crappy.

I am not a techno wizard but in a previous job I negotiated a contract for a service that ran off of servers in Dallas while we were in Montreal. If I recall (I've since retired from there) it cost us something like 8 grand a year for a level of service that they guaranteed up time of 98%. I do know that our data was duplicated on another server and if things did go bad it was a matter of minutes to get things running off of the other one.

It seems that there is still some shake out happenings in this industry and it would be great if someone with a sense of caring (that would be just about anyone except the current owners) would make a bid to buy that company and build on what they already have.

I cannot believe that it is a week now. Hard to imagine in this day and age. I am sure that Slug is apprehensive to turn the forum back on because he is afraid of what his users are going to say.

I don't care about the little things like the hit counters but surely they have got it to a point where we could delete and edit our images. I have considered making a move to someone else, probably Zenfolio from what I have looked at so far. I have over 12,000 images on there and that is a ton of work to make the changeover.

The biggest problem they have is that they have a guy running this that doesn't care. The users can, and have, blast him from every side and he just seems to shrug his shoulders and say oh well. Nothing will change, imo, until there is someone else in charge there.