AWGD8 wrote in post #9033154
I hate PAYPAL Customer service. I finally gave up on them. I have a PAYPAL card and it expired.
So they sent a new card, but didn`t update or renew the date on my Paypal account- the card on file still has the old expiration date. I called 3 consecutive days telling them to change expiration date on my file bec. I could not use the card for online transaction. I called 8 times a day and always assured me that it`s been updated. That was 8 months ago and still, everytime I log in to my Paypal account, my Paypal card is still expired. I emailed them and called them and nothing happens. It`s hopeless....
im pretty sure you have to update the paypal account urself. in their system, ur card is up to date, but on ur account its not updated since you havent updated it.
something like that happened with me, too. but rather than barraging them with phone calls, i first look if i can update it myself, and turns out i can.
as for the original post, they use the money in the account first before they use ur bank, then ur CC; on that order. hope that helps.