K6AZ Cream of the Crop  More info | Dec 06, 2009 18:38 | #31 jxs1984 wrote in post #9147244  How can I access the clock battery? edit: found it. will report back in 20 minutes It is kind of hard to find, page 235. Good luck, that should put you back to where you were when you first received the camera.
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Dec 06, 2009 18:59 | #32 So I did a hard reset, it didn't solve it. I will be shipping it to Canon. Thanks for your help.
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Dec 06, 2009 19:25 | #34 K6AZ wrote in post #9147385 Who did you buy it from? Newegg.com
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K6AZ Cream of the Crop More info | Dec 06, 2009 19:34 | #35 jxs1984 wrote in post #9147510 Newegg.com Forget Canon then. If you're sure you can't do anything with it log in to your Newegg account and request an RMA for exchange. I did this on a bad 17-40L about six weeks ago. They shipped the replacement the day after the bad one got back to them.
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Dec 06, 2009 20:09 | #36 K6AZ wrote in post #9147551 Forget Canon then. If you're sure you can't do anything with it log in to your Newegg account and request an RMA for exchange. I did this on a bad 17-40L about six weeks ago. They shipped the replacement the day after the bad one got back to them. No problem, thank you for that. Hopefully I wont get a defective one.
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K6AZ Cream of the Crop More info | Dec 06, 2009 20:20 | #37 jxs1984 wrote in post #9147730 No problem, thank you for that. Hopefully I wont get a defective one. I didn't get a defective lens back and in fact starting to think I got a very sharp copy. You will only be out the cost to ship it back to them and I think you will have the replacement faster than if you sent that one in to Canon.
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Dec 06, 2009 20:50 | #38 K6AZ wrote in post #9147799 I didn't get a defective lens back and in fact starting to think I got a very sharp copy. You will only be out the cost to ship it back to them and I think you will have the replacement faster than if you sent that one in to Canon. Looking forward to the replacement then!
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K6AZ Cream of the Crop More info | Dec 06, 2009 20:57 | #39 One more thing, be sure to follow the instructions about posting the RMA barcode on the outside of the box. Faliure to do that will delay the exchange several business days. Good luck with it.
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Dec 06, 2009 21:02 | #40 K6AZ wrote in post #9148008 One more thing, be sure to follow the instructions about posting the RMA barcode on the outside of the box. Faliure to do that will delay the exchange several business days. Good luck with it. Thanks. Can I ship it by USPS or does it have to be UPS? Which one is faster/cheaper?
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K6AZ Cream of the Crop More info | Dec 06, 2009 21:05 | #41 jxs1984 wrote in post #9148035 Thanks. Can I ship it by USPS or does it have to be UPS? Which one is faster/cheaper? Depends on where you are. USPS Priority will be the safe bet, two or three days even if you're on the east coast. The return address is in the Los Angeles area. I hate UPS and refuse to use them.
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Dec 06, 2009 21:11 | #42 K6AZ wrote in post #9148046 Depends on where you are. USPS Priority will be the safe bet, two or three days even if you're on the east coast. The return address is in the Los Angeles area. I hate UPS and refuse to use them. Thanks!
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