Camera/sensor cleaning using warranty

anyone who has done this?

I have an email from canon after i registered my XS.

Now i see a dust spot when shooting from f14 and above in my pictures.

any experience on this? my warranty is going to be up soon and i want to take advantage of this

should be no big deal to send it in.

canon always clean my sensor voluntarily when I send my camera for other issues

johnj2803 wrote in post #9289868
anyone who has done this?

I have an email from canon after i registered my XS.

Now i see a dust spot when shooting from f14 and above in my pictures.

any experience on this? my warranty is going to be up soon and i want to take advantage of this

the "dust bunny" is easy to fix, try a rocket blower or this special camera accessory from wallyworld

If I send it in for cleaning will they do other "routine" work on my cam? Don't know what other things that need to be done tho Ü

Is it correct that when the warranty has not expired, the Canon service is free? Thanks!

colormaniac wrote in post #9359360
Is it correct that when the warranty has not expired, the Canon service is free? Thanks!

Yes Ü

I just got my XS back from cleaning too! the old dust spot is gone but it has two new ones!!! GRRR...

I dont know whats wrong... I am thinking of putting it back for re-servicing! but its going to be another week and a half

Before:

anyone with insights?

Just clean it yourself. No need to keep shipping your camera off all the time. It's easy and completely safe as long as you use the right tools and common sense. Try HERE for a tutorial and to buy what you need to clean it yourself.

You own a SLR. All SLRs get dust. It is unavoidable. You can pay the $20 shipping to send it to Canon and they will clean it this one time, or you can take the $20 toss in a few more and get yourself a cleaning kit. At some time your going to have to clean so might as well learn how. It's not rocket science and quite easy to do.

Take a look at this site:
http://www.cleaningdig​italcameras.com/
It pretty much describes all the methods.

Then order one of these:
https://www.micro-tools.com …spx?ItemCode=DI​GI-KIT4A-F

And you'll be set for the next 50 or so cleanings.

i think they will shoulder the cost of shipping.

johnj2803 wrote in post #9396369
i think they will shoulder the cost of shipping.

They never have for me and I've had a ton of stuff go back for warranty work. They pay to ship it back, but not to them.

gjl711 wrote in post #9396410
They never have for me and I've had a ton of stuff go back for warranty work. They pay to ship it back, but not to them.

thanks for the info... will try to verify this... that seems unfair.

I guess i am left in the dark... will need to clean my own sensor.

If I ask for any warranty repair work online, they will not pay for shipping. But if I call them they have emailed me the shipping label to send it to them, as long as the item is under warranty, of course.

johnj2803 wrote in post #9396442
thanks for the info... will try to verify this... that seems unfair.

I guess i am left in the dark... will need to clean my own sensor.

Unfair?

Because your camera has dust?

No.

But like everyone has said, this is a very common occurrence. It will happen frequently. Learn to clean it now. Dust is inevitable.