Help! 5d2 menu button turns on live view

Hi all- HELP! When I hit the menu button on my 5d2, it goes to live view. I can still shoot so I'm not totally doomed, but it's a problem. If I fiddle around with the menu button long enough, I can usually get to a menu. If I clear all settings the menu button will work for a while, or until I change a setting/some settings in the menu. I tried removing the battery for long and short periods of time, clearing custom functions, changing lenses, CF cards and batteries, changing live view settings, inputting random settings in the menu, probably other stuff I don't remember. I can't re-install firmware right now, but will try to make arrangements later. I called Canon, the nice lady said "Huh?? It's not supposed to do that, and you're not supposed to be able to make it do that. Send it in." Which I can't do right now, as I'm on vacation with only one body, thanks to the recent security issues (Long story, but Canadian airline security for flights to the US is a little... strict.) Anyone see this before? Forgive me if I don't get back to you right away, I'm actually in Maui right now. (Yeah, I know, poor me...) Thanks in advance!

That's just funky. Doesn't seem like there's much you can do about it. Send it into Canon as soon as you get a chance.

I seen where someone was selling a Canon body where the delete button acted as image playback, or vice-versa. I would send it in when you get a chance.

I don't mean to sound rude but you're pressing the button below the word "menu" and not the button to the upper right of the word "menu"?

Just for the heck of it, when the button does work, reassign the set button to menu and see if you can pull up the menu that way. That is a very odd problem. By the way, what happens when you press the live view button?

Thanks all-

Mr Clean- it's always good to the check the obvious- and yes, I hit the correct button (and no offense taken!)

Sportsshooter- when I press live view it goes into live view, but the menu sort of flickers for a barely visible fraction of a second first. I don't recall it doing this before. And on one occasion the live view button brought up the menu.https://photography-on-the.net …ages/smilies/ic​on_eek.gif

Great suggestion about the set button, but I want to try to re-install the firmware first as it's gotten worse: the last time I used it, it took about 6 minutes of futzing before I was able to get to the menu and clear all settings. I'm concerned that if I try to re-map any buttons, I may not be able to get back into the menu.

I'll try to get to a computer to download the firmware and re-install later today or tomorrow evening, and I'll update then.

Thanks all for your suggestions, and for your patience with my late replies!

Ian

Okay- firmware updated, no real change,I give up.
It's going in to Canon as soon as I get home.

Now if only I can figure out why I didn't drop the XT or 20D in the bottom of a suitcase...

All's well- for now. After shooting a bunch of vid clips and a bunch of images with and without live view, (largely doing the digital equivalent of pounding on it with my fists) the buttons came back to their proper functions no discernible reason. Off to Canon with it when I get back.

Borealis, I've encountered this phenomenon before and the explanation is simple: there is a poltergeist in your camera.

Good luck with the exorcism!

Collin85 wrote in post #9363509
Borealis, I've encountered this phenomenon before and the explanation is simple: there is a poltergeist in your camera.

Good luck with the exorcism!

Glad it started to work properly again. I'm sure it'll be a simple fix for Canon.

AAAAaaaaacccckkkkkkkk! It started doing it again.

Okay, I won't bore you good people any more with the gory details. Maybe this thread will help someone in the future.

Lesson 1- the camera (maybe others?) might do this. No surprise, they are cameras, they break sometimes. Send it to Canon if it does.

Lesson 2- always take a back up. No surprise there either. Airline security risks can be managed.

I am now having this exact problem- did you end up sending your 5DMKII in to Canon? Did they report what the problem was?

Thank You

R

RONOFI wrote in post #9464411
I am now having this exact problem- did you end up sending your 5DMKII in to Canon? Did they report what the problem was?

Thank You

R

No, I didn't send it in yet. It stopped acting up a couple of days after my last post. I notified Canon and I'm back home now- I will probably send it in next week.

Good luck, let us know how it turns out- I will do the same.
Ian