Markins + UPS = Major League suckers

OK, I made a fool of myself translating "CA" by "California" when Markins' home is really CAnada...

Then the (long) shipping time makes more sense, and I better shut up and crawl back in my hole

(Story was about a nine-day shipping time from Markins' place to NY State for a lil' plate).

Kind of reminds me why I do not like to sell to Canadian customers (customs...).

Well, I still don't have my plate

Uh... Markins is in Canada and not CA.

Blame US Customs for any extra delay.

UPS doesn't ship packages less than 1 pound, letter might be the exception. Everything is usually rounded to the nearest pound.

Had it just crossed the border? Sometimes they sit for days waiting on the customs paperwork to clear. I yelled at them once for a similar delay and found that was the issue.

bohdank wrote in post #9436880
Uh... Markins is in Canada and not CA.

Blame US Customs for any extra delay.

Good point.

robscomputer wrote in post #9436882
UPS doesn't ship packages less than 1 pound, letter might be the exception. Everything is usually rounded to the nearest pound.

Very valid.

John the Geek wrote in post #9436888
Had it just crossed the border? Sometimes they sit for days waiting on the customs paperwork to clear. I yelled at them once for a similar delay and found that was the issue.

Exactly.

The thing is, given it crossing the border, there is paperwork that needs to be processed, and this takes time. You may see it as a tragedy that it takes something so long to go across the united states, but do remember UPS is a business. You get what you pay for. Given how much you said it was, I'm assuming it went through ground, meaning that it has to move in stops from WA to NY, depending on where UPS has it's terminals and hubs.

If it's such a problem, you can go pick it up yourself and see how long it takes you...

And I am willing to bet, if you looked at UPS's weight to price chart, the differences between one or two pounds is not that big. The reality is, just be patient. Someone is sending you a product from 2500+ miles away across international lines, if there were a way to take one package weighing in less than a pound and put it on a Boeing 757, bypassing the customs departments in the US, and make it 2500+ miles away to you in NY all while only costing 5 bucks, this world may be a better place. But this is how it works...

Thanks Bohdank and robscomputer - I see my mistake - However, no offense for our Canadian friends, this is an additional reason to buy from RRS as far as possible.

What's the other reason

I won't buy from any business that ships UPS or FedEx, far too many gong shows in the past for that. Not to mention how they rape & pillage when they collect the brokerage fees.

bohdank wrote in post #9437140
What's the other reason

Quality of the stuff!

aebrown wrote in post #9436951
Good point.

Very valid.

Exactly.

The thing is, given it crossing the border, there is paperwork that needs to be processed, and this takes time. You may see it as a tragedy that it takes something so long to go across the united states, but do remember UPS is a business. You get what you pay for. Given how much you said it was, I'm assuming it went through ground, meaning that it has to move in stops from WA to NY, depending on where UPS has it's terminals and hubs.

If it's such a problem, you can go pick it up yourself and see how long it takes you...

And I am willing to bet, if you looked at UPS's weight to price chart, the differences between one or two pounds is not that big. The reality is, just be patient. Someone is sending you a product from 2500+ miles away across international lines, if there were a way to take one package weighing in less than a pound and put it on a Boeing 757, bypassing the customs departments in the US, and make it 2500+ miles away to you in NY all while only costing 5 bucks, this world may be a better place. But this is how it works...

I heavily edited the original post (actually deleted the story) as my anger stemmed from wrong reasons and Markins (and UPS) did not deserve that rant

Thanks aebrown.

GMHY wrote in post #9437184
Quality of the stuff!

Debatable which makes the better stuff.

For all practical purposes they are about on par, imo.

Differences would be splitting hairs.

bohdank wrote in post #9437216
Debatable which makes the better stuff.

For all practical purposes they are about on par, imo.

Differences would be splitting hairs.

Readily agree - but for US customers RRS has that lightning-fast shipment whereas Markins needs at least 9 days from Markins land to New York, for a smallish item (and no, I won't tell the story again!)

GMHY wrote in post #9437198
I heavily edited the original post (actually deleted the story) as my anger stemmed from wrong reasons and Markins (and UPS) did not deserve that rant

Thanks aebrown.

Haha it's alright, we all have our moments. I've worked for FedEx for 3 years now, so I know how things work for the most part. When it comes to shipping, I always want my product as soon as possible, but know that it may not come as quick as I want it to given all the hoops, stops, and jumps a package goes through (sometimes). I look on the bright side, and think hell I don't have to drive to pick the damn thing up! Did I mention the employee discount

Do know that, at least with FedEx, we do our best to get the package to use as soon as possible. Trust me, I've gotten chewed out and been on the brink of being fired for forgetting one package once upon a time. Then again, like any other business they're just trying to make a profit...

Good luck on getting the plate, with my experience with UPS ground they're pretty accurate on their time scales, but sometimes do surprise with an early arrival...

Wait, so if you order from markinsamerica.com its really coming from Canada? Coulda fooled me, because I got mine very fast! Couple of days if I remember correctly.

aebrown wrote in post #9437362
Haha it's alright, we all have our moments. I've worked for FedEx for 3 years now, so I know how things work for the most part. When it comes to shipping, I always want my product as soon as possible, but know that it may not come as quick as I want it to given all the hoops, stops, and jumps a package goes through (sometimes). I look on the bright side, and think hell I don't have to drive to pick the damn thing up! Did I mention the employee discount

Do know that, at least with FedEx, we do our best to get the package to use as soon as possible. Trust me, I've gotten chewed out and been on the brink of being fired for forgetting one package once upon a time. Then again, like any other business they're just trying to make a profit...

Good luck on getting the plate, with my experience with UPS ground they're pretty accurate on their time scales, but sometimes do surprise with an early arrival...

If the delay is due to longish custom formalities, I'm still surprised that they can predict the day of delivery with accuracy??
Oh well, anyway I'm not a professional waiting for some stuff for an assignment, I'll just have to wait...