Canon XS/1000d usb cord problems (mac) -- Canon Digital Cameras in photography-on-the.net forums

.Davis.

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Location: Wisconsin

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Jan 21, 2010 20:16 | #1

-Apple Macbook Pro running latest version of Leopard
-Canon XS/1000d
-Photoshop CS3

My problem is, that if I connect the USB cable provided with my camera to my mac, and transfer my files to my desktop, when I double-click the RAW files, photoshop does not recognize them, therefore will not open. If I pull the SD card out of the camera and put it directly into the computer and move the files to my desktop, open them, photoshop has no problem with it. I also used my card reader for USB and that also works perfectly fine.

I'm wondering where I'm going wrong, and what I need to do to get my camera to be recognized by my computer automatically by using the USB cable provided with my camera.

Keep in mind, I have all adobe updates up to date. I extensively searched the internet for answers but none of them are specific to the USB cable not working.

Thanks in advance!

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Gear:
Canon 6d | 430EX II | 35L | 24-105L | 70-200 2.8L
FUJIFILM X-A1 | XC16-50 OIS | XF18R
Canon AE-1 | Canon AE-1 Program | 50 1.4 S.S.C. | 35-105 | 70-210

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.Davis.
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Jan 21, 2010 21:50 | #2

bump. Someone in here has to know

Flickr
Gear:
Canon 6d | 430EX II | 35L | 24-105L | 70-200 2.8L
FUJIFILM X-A1 | XC16-50 OIS | XF18R
Canon AE-1 | Canon AE-1 Program | 50 1.4 S.S.C. | 35-105 | 70-210

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.Davis.
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Location: Wisconsin

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Jan 21, 2010 22:59 | #5

emitecaps wrote in post #9444825

Try installing the EOS utlities as it may help the computer recognize the camera.

I did that, but to no avail.

How can I update the USB driver?

Flickr
Gear:
Canon 6d | 430EX II | 35L | 24-105L | 70-200 2.8L
FUJIFILM X-A1 | XC16-50 OIS | XF18R
Canon AE-1 | Canon AE-1 Program | 50 1.4 S.S.C. | 35-105 | 70-210

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.Davis.
THREAD STARTER

Senior Member

439 posts
Joined Dec 2009
Location: Wisconsin

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Jan 22, 2010 10:01 | #6

Anyone?

I updated EOS Utility, the Firmware for the camera, and also ran a system update for the mac and still nothing.

Shouldn't the SD card show up in the desktop when the camera is turned to ON and plugged into the computer?

Flickr
Gear:
Canon 6d | 430EX II | 35L | 24-105L | 70-200 2.8L
FUJIFILM X-A1 | XC16-50 OIS | XF18R
Canon AE-1 | Canon AE-1 Program | 50 1.4 S.S.C. | 35-105 | 70-210

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crn3371

Cream of the Crop

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Location: SoCal, USA

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Jan 22, 2010 11:18 | #7

I don't have an answer for you and I know how frustrating it can be when things don't work. That being said, this is why whenever these type of camera connect questions arise that the overwhelming response is always to just use a card reader.

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Tawcan

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Location: Vancouver Canada

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Jan 22, 2010 11:58 | #8

What version of camera raw do you have? I know you said you updated all your software but might want to try update camera raw separately. You can download it here:

http://www.adobe.com …/photoshop/cameraraw.html

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mikekelley

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Jan 22, 2010 11:59 | #9

You need to download the newest version of Adobe Camera Raw.

Los Angeles-Based Architectural, Interior, And Luxury Real Estate Photography
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.Davis.
THREAD STARTER

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Location: Wisconsin

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Jan 22, 2010 12:26 | #10

I've read that the latest version of Adobe Camera Raw doesn't work with CS3.....

Flickr
Gear:
Canon 6d | 430EX II | 35L | 24-105L | 70-200 2.8L
FUJIFILM X-A1 | XC16-50 OIS | XF18R
Canon AE-1 | Canon AE-1 Program | 50 1.4 S.S.C. | 35-105 | 70-210

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