Pinnacle Studio 10

My Pinnacle Studio 10 it does not reconise the camera or its files. Can this program be used with a 7D, Any help please.
Regards
Colin

PASSEY wrote in post #9525231
My Pinnacle Studio 10 it does not reconise the camera or its files. Can this program be used with a 7D, Any help please.
Regards
Colin

Did you use a card reader and copy the files? DSLRs weren't made to work like firewire cameras

basroil wrote in post #9526713
Did you use a card reader and copy the files? DSLRs weren't made to work like firewire cameras

No I tried to capture straight from the camera or tried to load files that was downloaded on to the PC no joy, is there a way round it.
Regards
Colin

Passey, I have studio 12 and that can only read the 1280 x 720 file not the full HD MOV files, whether ver 14 can I don't know.

PASSEY wrote in post #9526785
No I tried to capture straight from the camera or tried to load files that was downloaded on to the PC no joy, is there a way round it.
Regards
Colin

Not making much sense there. Are the files on your computer?

basroil wrote in post #9527560
Not making much sense there. Are the files on your computer?

Yes some files are on the computer, but i have also tried to "capture" straight of the 7D to pinacle 10 no sucess with either method.
Regards
Colin

PASSEY wrote in post #9527638
Yes some files are on the computer, but i have also tried to "capture" straight of the 7D to pinacle 10 no sucess with either method.
Regards
Colin

Try this then, take your file, and re-encode just the audio (to mp3 or aac). Then remux into an MP4. I personally like megui, but it hasn't been updated in quite a while (but it'll still do exactly what you need it to) and not exactly the most user friendly one out there. A lot of programs don't like LPCM audio used by canon, so re-encode it and should work.

pinacal studio 14 works fine.
Rob.

I have Pinnacle Studio 14. No problems loading the videos, but editing and saving have major issues. This program has crashed my computer dozens of times, but if I keep fighting at it, I can eventually get working, edited videos. I have a capable quad core PC. I'm not sure what's going wrong...

BenJohnson wrote in post #9531435
I have Pinnacle Studio 14. No problems loading the videos, but editing and saving have major issues. This program has crashed my computer dozens of times, but if I keep fighting at it, I can eventually get working, edited videos. I have a capable quad core PC. I'm not sure what's going wrong...

Sounds like bad memory... try running diagnostics like memtestx86

I use Pinnacle 11 at work and it reads files just fine. Agree with basroil. Free up some memory-Delete old imported video, etc. that you don't need anymore. I have had that happen and it does freeze up. If that doesn't work, call or e-mail Pinnacle and perhaps they can help answer your questions. Good luck!

jlbeattie wrote in post #9538815
Free up some memory-Delete old imported video, etc. that you don't need anymore.

You're talking about disk space (rarely the cause of software issues unless the disk is corrupted, then any level of deletion isn't going to help), I'm talking about actual physical memory (RAM). If memtest shows errors, only thing that can help is to buy new ram.