Joe300 wrote in post #9734567
How do you handle it when you have to cancel a wedding that has been booked & payed for up front already. Because you have other issues and need to go out of town on that same wedding day weekend.?
I am giving four months notice that I need to cancel and return money to the bride so that she can get another photog.
I know Brides cancel on photog's all the time but now this is the other way around.
Ideally, just as you would have backups for all your equipment, you should have a backup for yourself. In this circumstance, you had four month's warning, but that might not always the the case. What if you'd come down with a serious illness only a few days before the wedding?
If you have a couple of other equally good photographer friends who will back you up in such a pinch (and you them), that would be optimal. You would at least have references to give the bride.
In this case, you know what you have to do. It's best to handle it face-to-face or at worst by telephone, then follow up with a letter and the return of the fee. Your contract should also have a clause covering such situations.