Are things sold as NEW, really new these days? My purchase from amazon ...

I purchased a Tamron 17-50mm from amazon.com

It arrived today.

When I opened it, there was lint all around the body of the lens. I opened it, there was a fingerprint smudge inside the rear lens. There was dust on the lens, both rear and front. There is also dust inside the zoom rubber grooves.

This is obviously not a new lens.

Are they (amazon.com) along with other resellers, allowed to just repackage returned items and sell them as "new"?

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Amazon has one of the most relaxed return policies on the planet - it's bound to happen.

I don't think they have a black-list system? Maybe they do, but I haven't seen its effects yet for photography equipments.

return it!

Just return it and get another one!

I wouldn't worry about them black-listing you, I'd be black-listing them! - Send them an email and get instructions to send it back.

I updated with pics, does it look used to you or can this just be "factory dust"?

And yes, you can get blacklisted VERY easily for returning things.

That thing looks like it was almost used for a year and then returned. Does the serial number on the warranty card match the sn on the lens?

Cesium wrote in post #9862101
That thing looks like it was almost used for a year and then returned. Does the serial number on the warranty card match the sn on the lens?

Yeah, that's what I thought too ... and that is exactly how it looked right out the box. And there are some minor other dirt particles that I can't capture with my crappy digital camera.

The SN on the lens matches the SN on the box.

I sold a used textbook an amazon as a seller. Anybody can sell a lens on there...I am sure of it.

if you buy a new one you should get a new one. I will not be afraid of ban or whatever just call them and return this thing.

Edit: No it can't be factory dust. Even the lens that I have used for years are shipped in better state.

cccc wrote in post #9862244
I sold a used textbook an amazon as a seller. Anybody can sell a lens on there...I am sure of it.

I bought this directly through amazon.com, not a seller on amazon.com

This was from their store.

With the amount of money necessary to spend on a lens, I would return it.
Just my two cents...

Return it. Send them a link to this thread.

My wife and I both agree that the lens looks used, with that much dust and possibly a few minor nicks here and there. And she thought she saw evidence of lens damage on one of the shots you took of the rear element of the lens -- the third picture from the top.

Since you bought it as a "new" lens, you should send it back.

FYI Your "crappy digital camera" did a great job of showing the dust.

RodneyCyr wrote in post #9862448
My wife and I both agree that the lens looks used, with that much dust and possibly a few minor nicks here and there. And she thought she saw evidence of lens damage on one of the shots you took of the rear element of the lens -- the third picture from the top.

Since you bought it as a "new" lens, you should send it back.

FYI Your "crappy digital camera" did a great job of showing the dust.

Rodney,

Thanks.

The 3rd picture you're referring to is showing the fingerprint smudge I was mentioning.

It wiped off, but it was still annoying to know my lens isn't virgin

The first fingers on it should be mine!