Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
OK
Forums  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear
Guest
Forums  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear
Register to forums    Log in

 
FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 01 Apr 2010 (Thursday) 03:46
Search threadPrev/next
sponsored links (only for non-logged)

DPP missing pics

 
h14nha
Goldmember
Avatar
2,095 posts
Gallery: 11 photos
Likes: 179
Joined Nov 2008
Location: South Wales, UK
     
Apr 01, 2010 03:46 |  #1

Hi All,
I have just had a new hard drive fitted to my laptop. I installed my DPP software, but when I tried to open my images they were't where they usually were.
Somehow they were in zoom browser. I managed to pull them into my DPP editing page and process them, but when I tried to put them onto Flickr I could only open the whole file and not individual pictures.
Obviously there is something wrong but I can't figure out what. I am running Windows Vista and I removed the whole program using add/remove and re installed but it is the same.
Hope someone can help me.
Thanks,
Ian


Ian
There's no fool like an old skool fool :D
myflickr (external link)
My Gear - 7d, / 16-35mm F4 / 70-200 2.8 II / 100-400 / 300mm 2.8 / 500/4 :D XT-1 Graphite 18/35/56

  
  LOG IN TO REPLY
TTk
Goldmember
Avatar
2,518 posts
Likes: 4
Joined Oct 2007
Location: Langtoft. England.
     
Apr 01, 2010 03:51 |  #2

h14nha wrote in post #9911884 (external link)
Hi All,
I have just had a new hard drive fitted to my laptop. I installed my DPP software, but when I tried to open my images they were't where they usually were.
Somehow they were in zoom browser. I managed to pull them into my DPP editing page and process them, but when I tried to put them onto Flickr I could only open the whole file and not individual pictures.
Obviously there is something wrong but I can't figure out what. I am running Windows Vista and I removed the whole program using add/remove and re installed but it is the same.
Hope someone can help me.
Thanks,
Ian

Try this>> Open my pictures folder and right click a photo then in the box that open's click OPEN WITH and pick DPP from the list, click ok close all boxs down.
Now open DPP and see if this work's (Might or might not)..;);)


Terry.:cool:
http://www.terrykirton.co/ (external link)
http://www.ttkphotogra​phy.com/ (external link)
http://www.langtoftpho​tography.com/ (external link)

 (external link)

  
  LOG IN TO REPLY
h14nha
THREAD ­ STARTER
Goldmember
Avatar
2,095 posts
Gallery: 11 photos
Likes: 179
Joined Nov 2008
Location: South Wales, UK
     
Apr 01, 2010 04:43 |  #3

Thanks Terry for ur reply, unfortunatly it didnt work :-(


Ian
There's no fool like an old skool fool :D
myflickr (external link)
My Gear - 7d, / 16-35mm F4 / 70-200 2.8 II / 100-400 / 300mm 2.8 / 500/4 :D XT-1 Graphite 18/35/56

  
  LOG IN TO REPLY
tonylong
...winded
Avatar
54,657 posts
Gallery: 60 photos
Likes: 571
Joined Sep 2007
Location: Vancouver, WA USA
     
Apr 01, 2010 11:59 |  #4

OK, if they open in ZoomBrowser they should show up in DPP. It just sounds like you haven't navigated to the right place in DPP.

When you say you put in a new drive, do you mean you replaced the main system drive, or did you put in a separate documents drive? And, did you move your pictures to that drive? In other words, exactly what changed?

Do you have the browser (start-up) window in DPP open to show the folder view as well as the thumbnails? You can open ZoomBrowser and track where exactly the files are located that you are viewing using the little folder browser, then go back to DPP and follow the navigation.


Tony
Two Canon cameras (5DC, 30D), three Canon lenses (24-105, 100-400, 100mm macro)
Tony Long Photos on PBase (external link)
Wildlife project pics here (external link), Biking Photog shoots here (external link), "Suburbia" project here (external link)! Mount St. Helens, Mount Hood pics here (external link)

  
  LOG IN TO REPLY
h14nha
THREAD ­ STARTER
Goldmember
Avatar
2,095 posts
Gallery: 11 photos
Likes: 179
Joined Nov 2008
Location: South Wales, UK
     
Apr 01, 2010 14:08 |  #5

Hi Tony
To clarify I had a new hard drive installed because my old one was corrupted. I re installed DPP and all my pics from my old hard drive were visible in 'folder' in DPP under 'pictures' I put my SD card in to import some new pictures, everything went as normal except when I went to view them as there wasn't yesterdays date in pictures to signal where they were.
When I searched for them I found them in zoombrowser. I did as Terry suggested above and now I discovered some of my old RAW shots are not visible and have been replaced with a cross in the box.
Now I'm really confused as I'm hopeless with computers. Can you break down what you mean so I can try to go through it bit by bit to work through it.
Thanks for your reply.
Ian


Ian
There's no fool like an old skool fool :D
myflickr (external link)
My Gear - 7d, / 16-35mm F4 / 70-200 2.8 II / 100-400 / 300mm 2.8 / 500/4 :D XT-1 Graphite 18/35/56

  
  LOG IN TO REPLY
TTk
Goldmember
Avatar
2,518 posts
Likes: 4
Joined Oct 2007
Location: Langtoft. England.
     
Apr 01, 2010 14:15 as a reply to  @ h14nha's post |  #6

Hi Ian,
Have you downloaded and installed the canon Raw Codec ? if not go here >> http://www.usa.canon.c​om …egoryid=314&mod​elid=15206 (external link)

Click your O/S in the box..;)


Terry.:cool:
http://www.terrykirton.co/ (external link)
http://www.ttkphotogra​phy.com/ (external link)
http://www.langtoftpho​tography.com/ (external link)

 (external link)

  
  LOG IN TO REPLY
h14nha
THREAD ­ STARTER
Goldmember
Avatar
2,095 posts
Gallery: 11 photos
Likes: 179
Joined Nov 2008
Location: South Wales, UK
     
Apr 01, 2010 15:17 |  #7

Hi again Terry
I just downloaded the three updates available, took a quick shot with my camera and tried to upload them into my pics folder in DPP. No success I'm afraid !! I can still find it in zoombrowser just not in DPP.
Ian


Ian
There's no fool like an old skool fool :D
myflickr (external link)
My Gear - 7d, / 16-35mm F4 / 70-200 2.8 II / 100-400 / 300mm 2.8 / 500/4 :D XT-1 Graphite 18/35/56

  
  LOG IN TO REPLY
tonylong
...winded
Avatar
54,657 posts
Gallery: 60 photos
Likes: 571
Joined Sep 2007
Location: Vancouver, WA USA
     
Apr 01, 2010 16:20 |  #8

Ian,

When you open Zoombrowser I believe by default it opens to your MyPictures folder. Is that what you see when you open it? The window to the bottom left might be set to the Favorites tab and then to My Pictures -- what do you see in that window?

To get a better view and a comparison with what DPP shows, with the photos showing in ZoomBrowser click on the All Folders tab. There you will see a "virtual" directory "tree" with Desktop as the parent (top) folder and a list of items (user name, My Computer) listed and with the tree broken down to "point" to where your images are. By default they would be in (UserName)\My Pictures, but they could be in another location accessed throught the My Computer "folder".

If you look at the top Title bar of the ZoomBrowser window you should see the actual path. This will be different from the "virtual" path you see in the browser, and you can use it as a reference if you want to navigate using My Computer.

Open DPP and in the Folders tab you will see a similar virtual tree that has Desktop as the parent and should include the items in the ZoomBrowser window (although mine includes a few more). You should be able to navigate to the ZoomBrowser directory by double-clicking your way down the path.

If in doing that you still can't get to the pictures you have another problem that we'll have to look at. Get back to us with what you find!


Tony
Two Canon cameras (5DC, 30D), three Canon lenses (24-105, 100-400, 100mm macro)
Tony Long Photos on PBase (external link)
Wildlife project pics here (external link), Biking Photog shoots here (external link), "Suburbia" project here (external link)! Mount St. Helens, Mount Hood pics here (external link)

  
  LOG IN TO REPLY
René ­ Damkot
Cream of the Crop
Avatar
39,856 posts
Likes: 8
Joined Feb 2005
Location: enschede, netherlands
     
Apr 02, 2010 06:26 |  #9

h14nha wrote in post #9914647 (external link)
I put my SD card in to import some new pictures,

How did you import?
To what location did you copy the files?

h14nha wrote in post #9914647 (external link)
When I searched for them I found them in zoombrowser.

The images are not "in" Zoombrowser. They are on the HDD somewhere.

Probably something went 'wrong' when importing.


"I think the idea of art kills creativity" - Douglas Adams
Why Color Management.
Color Problems? Click here.
MySpace (external link)
Get Colormanaged (external link)
Twitter (external link)
PERSONAL MESSAGING REGARDING SELLING OR BUYING ITEMS WITH MEMBERS WHO HAVE NO POSTS IN FORUMS AND/OR WHO YOU DO NOT KNOW FROM FORUMS IS HEREBY DECLARED STRICTLY STUPID AND YOU WILL GET BURNED.

  
  LOG IN TO REPLY
h14nha
THREAD ­ STARTER
Goldmember
Avatar
2,095 posts
Gallery: 11 photos
Likes: 179
Joined Nov 2008
Location: South Wales, UK
     
Apr 02, 2010 14:25 |  #10

Ok guys, where do I begin ?
Tony, I understand half your reply but am struggling with the second half. Yes when I open the Zoombrowser I have 'pictures' and 'search results' under the Favourite Folders heading. When I click on All Folders I get a breakdown of all my old pictures ( stored by dates taken ) but not my new pictures.
Now I get lost. What top title bar do you mean ? I dont understand the difference between virtual and actual paths.
On the upside ( i hope ) I do have a similar thing in my DPP folder with the same Pictures folder which contains my old pictures, again seperated by dates they were taken. Again I cant find where the new pictures I upload are going to.
I took pictures both in RAW and JPEG to display the screens I'm seeing but couldn't then upload them into this response to show you.

Rene,
I have had a look at where the pics are being imported to and it says 'pictures' If I click browse it doesnt give me DPP as an option to import into ( if thats where your going with your question )

Thanks to you both for you help so far, sorry but I'm more than a bit slow when it comes to computers,
Ian


Ian
There's no fool like an old skool fool :D
myflickr (external link)
My Gear - 7d, / 16-35mm F4 / 70-200 2.8 II / 100-400 / 300mm 2.8 / 500/4 :D XT-1 Graphite 18/35/56

  
  LOG IN TO REPLY
cfurlo
Member
239 posts
Joined Oct 2009
Location: Pennsylvania
     
Apr 02, 2010 16:53 |  #11

So your pictures are on the drive, you just have to find them from DPP. I don't let the computer do anything automatically for downloading pics. The following is what I do.

I manually download my pics from a card reader to a folder I specify, create a new folder and name with the date they were taken. So create a new folder in the folder I store all the pics I take in, plug the cf card into the reader then computer. Open the cf card from the c drive, select all the pics, drag them into the folder i just created.

Open DPP,click on desktop, navigate to that folder i just created and they are there. I created a folder specifically for the pics I take and only use the "my pictures" folder for pics sent to me or downloaded from elsewhere.

I just uploaded pics I took this afternoon. Only took a few minutes to do it this way.


Canon 10D/ 50D/ 70-200 f/2.8 L IS/ 28-135 IS/ 50 f/1.8, Tokina 11-16 2.8, 430 EX II, 580 EX II.

  
  LOG IN TO REPLY
tonylong
...winded
Avatar
54,657 posts
Gallery: 60 photos
Likes: 571
Joined Sep 2007
Location: Vancouver, WA USA
     
Apr 02, 2010 17:18 |  #12

Ian,

OK, let's back up here: when you open ZoomBrowser using your Favorites Folders tab you say you see your new pictures, right? Now, do those pictures show up as "full thumbnails" without a box with a folder name around them, or is there a box around them with a name, a folder name, identifying them?

To the left you should see a folder highlighted -- is the My Pictures folder highlighted? Or is a folder "under" My Pictures highlighted? Make note of exactly what folder is highlighted. If the ics on the right are in a "box" or frame, note the name showing -- it should be a folder "under" the My Pictures folder. You may need to click a "+" sign next to My Pictures to expand it. Once you see the folder that actually holds the pictures, then be sure to click on that folder on the left to select/highlight it.

At this point you see where your pics are in the My Pictures folder in the Favorite Folders Tab (assuming that's where you found them), but in DPP there is not a Favorites Folders tab. So, making sure that the folder on the left in ZoomBrowser is highlighted, click the All Folders tab and you should see something similar to what you see in DPP, although not exactly the same. In ZoomBrowser, scroll that left panel all the way up and you should see your folder and pictures in a "path" of Desktop->Owner->My Pictures->(specific folder name).

Now, if you have gotten there, I'll give you a bit of understanding. These "folder views" only partly reflect what is actually set up on your hard drive. On your hard drive you see you "actual" folder view in an app like Explorer or, in My Computer, double-clicking say the C:\ drive. Zoom Browser and DPP use these "Virtual" paths like the above as convenient "user friendly" names, although you can get there by scrolling down in the left panel to My Computer and navigating through to your pictures folder.

As a reference and a pointer to how to do that, I suggested you check the top of your ZoomBrowser window, in the "Title Bar". This should either be solid blue or a transparent gray (I think in Vista it's transparent gray). With the folder on the left highlighted, the Title Bar should have something like this displayed:

ZoomBrowser EX - C:\users\("owner" or user name)\pictures\(specif​ic folder name if inside My Pictures)

This is how it is in Win7 and if I remember Vista follows this "path".

Now, DPP follows a similar "virtual" path as the ZoomBrowser left panel, in that it has a Desktop label for the top/parent folder, but there are a few differences: in DPP, you can also get to your pictues through Libraries\Pictures (right under Desktop) or your user name\My Pictures (rather than the name "owner" that you see in ZoomBrowser) or through the Computer "folder toward the bottom of the panel, following a path like you saw in the Title Bar of ZoomBrowser. Using one of these approaches, you should land in the folder that ZoomBrowser is pointing to. Understand that DPP doesn't "see" pictures in underlying folders, so if you click on My Pictures in DPP you won't see anything in a folder inside of My Pictures unless you "expand" ("+") My Pictures and then highlight the folder in the left panel folder view.

I'm hopping between two computer right now and the laptop with ZoomBrowser isn't set up to do a screenshot at this point, so try poking around with what I've told you. Get back to us if you can't get it working.

But, one more bit of advice: You want to set up EOS Utility and DPP to work together. If you open EOS Utility and click the Preferences button (and click againg if your camera is not connected) then, in the Preferences dialog there is a Linked Software tab at the far right -- in fact you will likely have to click the little right arrow in the upper right corner to scroll to that tab. Open that tab and you can select DPP to work with EOS Utility.

Also, in DPP, you can select a folder and then click Tools and note that there are two useful commands: Start EOS Utilities and Synch Folder with EOS Utilities will give you more "structure" between the two apps.

Hope this helps!


Tony
Two Canon cameras (5DC, 30D), three Canon lenses (24-105, 100-400, 100mm macro)
Tony Long Photos on PBase (external link)
Wildlife project pics here (external link), Biking Photog shoots here (external link), "Suburbia" project here (external link)! Mount St. Helens, Mount Hood pics here (external link)

  
  LOG IN TO REPLY
blackhawk
Goldmember
Avatar
1,785 posts
Joined Dec 2009
Location: East coast for now
     
Apr 02, 2010 17:30 |  #13

Check for Error Messages in Computer Management. Check under both System and Application. Not sure where this is in Vista.
This may yield a clue to what's causing the problem.


You got to know when to hold 'em, know when to fold 'em
Know when to walk away and know when to run
You never count your money when you're sittin' at the table
There'll be time enough for countin' when the dealing's done

  
  LOG IN TO REPLY
h14nha
THREAD ­ STARTER
Goldmember
Avatar
2,095 posts
Gallery: 11 photos
Likes: 179
Joined Nov 2008
Location: South Wales, UK
     
Apr 02, 2010 19:26 |  #14

Ok, I'm getting even more confused now. Before I had a new hard drive I would put my SD card in my laptop and click import on the box that would appear in the lower right hand side of my screen. After this process had finished I would open DPP and the pics I had just imported would be there under whatever the date was that I imported them.
Now when I do this the process is the same, except the pics are not in DPP when I open it.
I only mentioned Zoombrowser because I managed to find newly imported pics in there when I searched. I can upload fresh pics now, and, I can find them in zoombrowser, but if I try to open them, I get a box no photograph but an empty box with a black X in it.
I named a folder like cfurlo suggested ( as the import setting was to open in 'pictures' ) but when I open DPP and click on desktop nothing happens except the desktop folder turns blue ???
Ian


Ian
There's no fool like an old skool fool :D
myflickr (external link)
My Gear - 7d, / 16-35mm F4 / 70-200 2.8 II / 100-400 / 300mm 2.8 / 500/4 :D XT-1 Graphite 18/35/56

  
  LOG IN TO REPLY
tonylong
...winded
Avatar
54,657 posts
Gallery: 60 photos
Likes: 571
Joined Sep 2007
Location: Vancouver, WA USA
     
Apr 03, 2010 03:49 |  #15

OK, one last idea: you installed your new hard drive with a new OS, vista, right? Maybe you are using an older version of DPP that isn't compatible. Go to the Canon website and go to one of the newer cameras to their software and download page where you can choose your OS before downloading and upgrade DPP and see if that helps.

For example, here is the page for the 7D. Choose your version of Vista (32 bit or 64 bit) and the right downloads should appear. Get the upgrades for both ZoomBrowser and DPP and see if things clear up!

http://www.usa.canon.c​om …egoryid=314&mod​elid=19356 (external link)


Tony
Two Canon cameras (5DC, 30D), three Canon lenses (24-105, 100-400, 100mm macro)
Tony Long Photos on PBase (external link)
Wildlife project pics here (external link), Biking Photog shoots here (external link), "Suburbia" project here (external link)! Mount St. Helens, Mount Hood pics here (external link)

  
  LOG IN TO REPLY
sponsored links (only for non-logged)

2,052 views & 0 likes for this thread, 6 members have posted to it.
DPP missing pics
FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Forums   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset   •  Home

Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.58forum software
version 2.58 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is semonsters
1463 guests, 127 members online
Simultaneous users record so far is 15,144, that happened on Nov 22, 2018

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.