I think it is unreasonable to expect full backups of all storage including external drives for $50/yr. It would really get out of hand. It is pretty significant that I can conceivably backup all 2.5TB of my internal storage, though. They have to limit it somehow. Your use of external drives for all data is not their fault. I believe their new corporate targeted "Carbonite Pro" service will backup from external USB drives.
The beauty of this system is that you don't even have to think about it. Just set your target directory, and it updates the backup with any changes automatically in the background.
I agree with you, Steven. My only point was that many of us use external drives to hold our data, and backup of those was not available (back when I attempted to use their service, about 1 year ago). This fact was not readily apparent on their web site, and I had to dig through numerous pages of FAQ to find that out.
I understand that they have the "Pro" account now, and that may be the right option. But for the standard $50/yr, their policy should place the limit on volume of data, not where you happen to keep it on your computer.





