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FORUMS Photography Talk by Genre General Photography Talk 
Thread started 26 Apr 2010 (Monday) 18:51
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Repair Question

 
DAMphyne
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Apr 26, 2010 18:51 |  #1

I broke the hot-shoe foot off of my 550ex today.
The plastic foot snapped off because someone wasn't being careful with their equipment.
Question is, can I repair this myself or is it a job for Canon Repair Service?
Is there a place I can order the broken part?

Any help for a dummy?:o


David
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asysin2leads
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Apr 26, 2010 19:57 |  #2

I had the bottom portion of my 580EX II get hit and come loose. I called Canon and got the part. It took me about 3 minutes to replace it. It's easy. DO NOT send it directly to Canon. Just get the part and do it yourself.

Here's some reference material for you.

550EX Part list (external link)


Kevin
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DAMphyne
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Apr 26, 2010 20:17 |  #3

I can't seem to get the material to open.
I like your plan.


David
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bsaber
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Apr 26, 2010 20:19 |  #4

DAMphyne wrote in post #10071201 (external link)
I can't seem to get the material to open.
I like your plan.

Give a call to Canon's Parts department and do the repair yourself.




  
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DAMphyne
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Apr 26, 2010 21:33 |  #5

Kevin. I can't get the parts list to open, any ideas what I'm doing wrong?
Ronnie, I looked all over Canons' site and can't find a parts department, do you have a link or phone #?


David
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bsaber
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Apr 26, 2010 21:42 |  #6

David, call the main support phone number, 1-800-652-2666, and ask to be transferred to the parts department.




  
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asysin2leads
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Apr 26, 2010 21:45 |  #7

DAMphyne wrote in post #10071712 (external link)
Kevin. I can't get the parts list to open, any ideas what I'm doing wrong?
Ronnie, I looked all over Canons' site and can't find a parts department, do you have a link or phone #?

Technology doesn't work in the Hoosier state.

Try this link (external link) instead.


Kevin
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DAMphyne
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Apr 26, 2010 22:20 |  #8

asysin2leads wrote in post #10071820 (external link)
Technology doesn't work in the Hoosier state.

I think you're right:)
Thanks for the link, I found the broken part, Ronnie got me the contact number.
First thing tommorow I'll be on the way to gettin' er dun.


David
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bsaber
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Apr 26, 2010 22:28 |  #9

Glad I could be of some help :D




  
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asysin2leads
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Apr 27, 2010 09:22 |  #10

DAMphyne wrote in post #10072118 (external link)
I think you're right:)
Thanks for the link, I found the broken part, Ronnie got me the contact number.
First thing tommorow I'll be on the way to gettin' er dun.

Good to hear. If it's as easy as the repair I made, it'll take you about 3 minutes. All I had to do is take out the screws from the bottom on the flash, unplug the base, plug in the new base and put the screws back in. Easy as that. I guess that's what I get for dropping the MkIIn and 580EX II onto concrete from 4'.


Kevin
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Repair Question
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