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FORUMS Cameras, Lenses & Accessories Canon Lenses 
Thread started 06 May 2010 (Thursday) 17:59
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What's this Canon service report mean?

 
jblaschke
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May 06, 2010 17:59 |  #1

Just got The Wife's 70-200 2.8 IS back from Canon because a progressively worsening focus error:

"Your product has been examined and it was found that the adjustment of the lens assembly was incorrect, the resolution was too low. Best focus, lens centering adjustments were carried out on the lens assembly and product functions were confirmed."

What, specifically, does that mean? I get the incorrect assembly part, sort of, but resolution? I thought that was confined to the camera body. Thanks!


Canon 7D | Canon 50D IR modified | Canon EF 70-200mm 2.8 IS L | Canon FD 500mm 8.0 Reflex | Canon EF 85mm 1.8 | Canon EF 50mm 1.8 mk I | Canon EF-S 10-22mm | Tamron 28-75mm f/2.8 | Meade 645 (762mm f/5)
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DigitalSpecialist
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May 06, 2010 18:04 |  #2

It means that your lense has been properly repaired!!!


JIM
EOS 630, 1N, 1DsMkII, and 5D/wgrip and some L glass.....

  
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jblaschke
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May 06, 2010 18:10 as a reply to  @ DigitalSpecialist's post |  #3

Thank you. I'd been worried that it meant that it'd been improperly repaired!


Canon 7D | Canon 50D IR modified | Canon EF 70-200mm 2.8 IS L | Canon FD 500mm 8.0 Reflex | Canon EF 85mm 1.8 | Canon EF 50mm 1.8 mk I | Canon EF-S 10-22mm | Tamron 28-75mm f/2.8 | Meade 645 (762mm f/5)
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sandpiper
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May 06, 2010 18:13 |  #4

jblaschke wrote in post #10134868 (external link)
What, specifically, does that mean? I get the incorrect assembly part, sort of, but resolution? I thought that was confined to the camera body. Thanks!

No, lenses have a resolution level as well, usually measured in how many lines per mm they can resolve.

But that's just a technical specification that a lens should be able to achieve. As stated above, the meaning of all that is "your lens is fixed".




  
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lannes
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May 07, 2010 00:29 as a reply to  @ sandpiper's post |  #5

Looks like the have realigned the lens elements and the axis of the lens to the focal plane (sensor position)


1Dx, 1DM4, 5DM2, 7D, EOS-M, 8-15L, 17-40L, 24 TSE II, 24-105L, 50L, 85L II, 100L, 135L, 200L f/2.8, 300L f/4, 70-200L II, 70-300L, 400Lf/5.6

  
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jp129
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May 07, 2010 02:04 |  #6

Great way to put it in complicated terms. Why say 1 word when you can say 10...

Did the calibration solve your problems?


DRIVER > GLASS > BODY

  
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sebr
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May 07, 2010 02:18 |  #7

Do you see any improvement? Would be good to have before/after shots to see what has improved or if what is specified has improved.


Sebastien
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What's this Canon service report mean?
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