Ready for a happy ending?
Before I sent the lens to Canon I contacted the seller in an attempt to return it. I did not get a response for two days so in the mean time I started to lose patience and decided to send it off to Canon. When I finally did get his response he said it would not be fair for me to return it (especially since it was not working right) given the fact that it was three weeks since I left him positive feedback. I totally understood this and did not pursue the issue any further at that point.
After I got the lens back and read Canon's description of the problem and resolution, I contacted the seller again in an attempt to convince him that there was no way I could have damaged the lens. I explained to him the truth... which was that when I first got it, I took a few test shots of my dog, boxed it back up and put it on my bookcase waiting for an opportunity to really use it. Three weeks later I finally got the chance when my son had baseball practice. As you all know, that's when I first observed the problem. So the odds of the damage being my fault was pretty much next to zero. It seems likely the case that it was damaged during shipping because the seller sincerely claimed that he tested it thoroughly at all ranges and all apertures.
Well, guess what...the seller just issued me a refund to compensate me for the repair (and then some for my troubles) without even requesting the receipt that I offered to email him. In response I expressed to him my gratitude for his professionalism in resolving this matter in a very favorable way. As it turns out, I think he was a pro.
A happy ending indeed!
Now for those test shots I promised....maybe tomorrow??