I have 3 Domke bags and love them all. One of them I've had for around 20 years and I've been carrying it back and forth to work all that time. I carry my lunch, newspaper and lots of other stuff, kind of a man purse. It's a navy F-3X. Well one day the hand strap finally wore all the way through and I called Domke to ask if they had any to sell. They said that that color has been discontinued on that bag. A couple of days later the lady I talked to called me back and said she had been rummaging around the warehouse and found one in the color I wanted and did I still want it. I told her I did and she mailed it to me, no charge. That's what I call customer service.
Maybe I'll get another 20 years out of it.
I think it was a mistake for them to discontinue the blue color since that's what I have now. Here's to another 20 years of use!


