Runtime Error

Well, I have a beloved error with Lightroom 2.7 now. It was working completely error free up until this morning. The only change the system has had is the two new monitors I installed this morning. Since then I have been getting the following error when I try to start up lightroom.

Please note that the master collection cs4 programs are running fine. I have googled this error but do not see a fix for my situation.

Notice the error path stops at "Program: C:\Pr..."

What does this mean? Thanks for any info. Running Windows Vista.

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Also note: I have uninstalled and reinstalled lightroom to no avail. [EDIT] I completely removed all folders, catalogs, and the Lightroom 2.5 folder from the program files folder and reinstalled again - all is well.[\EDIT]

SoaringUSAEagle wrote in post #10331950
Well, I have a beloved error with Lightroom 2.7 now. It was working completely error free up until this morning. The only change the system has had is the two new monitors I installed this morning. Since then I have been getting the following error when I try to start up lightroom.

Please note that the master collection cs4 programs are running fine. I have googled this error but do not see a fix for my situation.

Notice the error path stops at "Program: C:\Pr..."

What does this mean? Thanks for any info. Running Windows Vista.

Any more information in your Event Viewer?

Have you tried moving your preferences to the desktop and letting LR create a new file? Uninstalling wouldn't touch the prefs file and it may have information about your monitors for the dual monitor features in LR.

It lives at:

C:\Users\<your username>\AppData\Roaming\Adobe​\Lightroom\Preferences​\Lightroom 2 Preferences.agprefs

You may need to enable viewing of hidden folders within windows to see it.

Move it to the desktop then open LR and it will make a new one. If it doesn't work then move it back to save you having to change your preferences manually to how you like them.

Hank, I just tried what you described and moved the file successfully to the desktop with no luck of lightroom opening.

Pete - that's about all I can give you. That is what I get when I click on LR. Let's clarify one thing - I am at work, on a networked system and I am not a windows guru anymore. I dropped off the boat years ago and switched to mac. I wonder why....???

Okay, problem has been resolved. I uninstalled lightroom completely.... the 2.5 folder, the 2.7 folder, catalogs etc - and reinstalled. Everything is working fine now. Woohoo!