I'm not exactly sure where to put this, but since it involves a lens, I'm sticking it here for now!
So I spent a couple of weeks looking heavily for a Sigma 24-60mm f/2.8. One finally popped up on eBay from a very reputable seller, but the auction was going to end at a time when I wouldn't have access to my computer. So, I took a shot in the dark and offered to buy it immediately from the guy...and, to my surprise, he agreed! He actually ended the auction and relisted it as a Buy it Now. And he was incredibly helpful the whole time.
Fast-forward to today; I opened the box and upon looking closely at the lens, realized that it smelled like cigarette smoke. I can't STAND the smell of cigarette smoke. I've had a few other people smell it and it doesn't seem to bother them at all (it's really not very strong), but there's no way that I, personally, am going to be able to use this lens.
So I'm not sure exactly what to do. I feel really bad making the guy jump through hoops to get the lens, and I'm not much of a "complain forcefully to get what you want" kind of guy. At this point I've e-mailed him (only about 15 minutes ago) saying that I'd appreciate a refund but will understand if he won't do it (and that I'd end up giving him Neutral feedback). Sometimes I really wish I had more cojones as far as stuff like this goes! I'm still waiting for a response.
The question is: is it worth pressing hard for a refund or should I just accept that I created special circumstances for the purchase and relist it for a loss? He seems like a real stand-up guy, so I hope it's a moot point.