vince_ross wrote in post #10862427
I just had the focus ring/lock ring on my 100-400 lock up on me while shooting a soccer game last week. Happened while zooming out just past 200mm, heard and felt it come to a grinding halt
. Talk about a bummer, didn't even have an indication of a problem before it happened. I sent it in to Canon for repair and it ended up costing me $339 (so far) plus $40 to ship it. It is still in the process of being repaired. I hopefully will have it back soon.
MOkoFOko wrote in post #10862470
Sorry to hear that. Had a bearing get off the track and lock up the barrel? Fairly common complaint about the older (pre-2006) 100-400's. What date code was yours?
Sadly, that's about the right price range for that repair. The first time I bought a used 100-400 on ebay, it came with a bearing rolling around... I immediately sent it back because i knew it could become a costly repair.
My 1999 vintage 100-400 has been repaired three times for just that type of malfunction. The first time, I was able to finagle a warranty repair, even though the lens was over a year old. The second time it cost $400 to get it repaired. Both of these were at the Canon service center in Irvine. When I had zoom mechanism problems a third time, I took it to a local repair shop that fixed it for about $195. Since then, I've had no further problems with it.
Needless to say, I've been less than satisfied with the Irvine service center. When I dropped one of my 40Ds a couple of weeks ago, I took it to the same local shop. The repair came in right on the estimate and the camera is working perfectly. Any more, I won't use the Canon service center for anything but warranty work.