I'm kind of having a tough time reading this. Are you saying that they asked you to capture the getting ready part of the day and you voluntarily said you'd give them extra time without clarifying what that really meant (and that this extra time was intended for the reception), and then the groom got upset when you tried to charge him more during the reception? Um, yes. I'd be pissed off, too, if I were the groom.
my mistake was mentioning that i (personally) have a built in buffer.. all receptions run late... and thats what its for. not to add time to the begining of the day, its a "just in case" since I mentioned it... they took advantage of it. where if i didnt all would have been fine.
they bought 6 hours... had me come an hour early... wanted me to stay another hour at reception turning a 6 hour package into an 8 hr... so I had NO right to charge them??




