eye-one display 2 problem

My eye-one display2 monitor calibration reminder has been flashing at me for a couple of days so tonight I decided to update it.

What a nightmare! I cannot get the red channel to even begin to come off the upper end of the scale while the blue and green seem to be behaving themselves. I gave up in total disbelief and will continue with the profile I last did. The white balance starts down around 3900 and refuses point blank to rise above 5000. I had red at zero with green and blue both on 100 and the device still reported the red as sky high (when clearly it wasn't, even I could see that with the naked eye.)

I suppose its possible the head has gone faulty, but I'd be surprised. It sits in a padded purpose made plywood box between profiling. The monitor looked very strange while this was ongoing, but has returned to normal now I've reset the contrast, brightness and RGB channels to their previous settings. I've always had some slightly weird channel settings: r; 4, g; 23 and b; 50 (or thereabouts, it does change marginally one way or the other each time I do it).

Do yourself a favor and go look at the 3d view of the color profile that the calibrator is making. See how the shape of them compare to the standard other RGB gamut plots on the system. see if they are nice and fat like the pthers, or skinny and look not as plump. I had my eye one d2 go bad on me this past year. I had no clue, I was profiling away, but was getting these bizarre slight color shifts when changing profiles, and also my print colors were off. After literally driving myself nuts for 3 weeks trying to diagnose it with numerous people I was consulting with, it turned out the red channel had died on my calibrator. This was found during a call with a tech at greta, they had me pull up the diag menu and have the device check white point reading, and I was getting 10k and the guy was like "Yep your device is bad, the red channel is dead" It would still calibrate, It was just compensating with the green and blue channels to make up for it. Hence the off printing colors, and the color shifts when changing profiles. Suposedly, the e1d2 is a piece of **** and is known to fail like that. I replaced it with the color munki and its not bad

Imagineering,

Interesting that we both seem to have problems with the same channel?

I have just this minute put the device through the diagnostic test and it came through with flying colours!

I did not allow the profiling to continue to a finish, as soon as I saw that something was wrong I went back and started again from a default channel setting of 50/50/50. When that was no better I tried from 100/100/100 witrh exactly the same result. So I don't have a plot to examine.

I will try again tomorrow.

Richard,
Not ruling out that electronic devices can just go bad on their own, but what type of USB port is your puck plugged into? Direct motherboard connection or hub?

Chas,

I simply plug into the front PC port, using any other port (if I have any spare) on the back of the case means unplugging everything, pulling the PC out....... etc etc. In other words, just too much trouble.

However, I've run it before tea with none of yesterdays problems. Todays profile is fine!! I don't pretend to understand why that should be, when just yesterday it would not work for love nor money. But I don't look a gift horse in the mouth.

Good news... probably just a USB fluke.

At my old work office, whenever anyone came to me asking for help with a PC, printer, or whatever, I would jokingly tell them to slam it down hard on the desktop... Until the corporate owner's personal secretary took me seriously and slammed an expensive stereo receiver down! Amazingly, it fixed it!

So, if the problem ever comes back, you know what to do.

Lowner wrote in post #11155084
I have just this minute put the device through the diagnostic test and it came through with flying colours!

I can't possibly imagine how that thing works. It's diagnosing itself, for heaven's sake! That's like putting a corrupt politician in charge of investigating political corruption.