Pro9000 MarkII has lines when printing

I have a new Canon Pro9000 MII that I just got about t month ago. I used it a few times right when I got it to print a couple B&W's. It worked OK. I am using the supplied Canon ink with Canon paper. I am printing from PhotoShop CS5 from a Mac Book Pro. I am using a high quality printer cable. All other electronic devices have been moved further than 6" from the device.

Things have been really hectic around here, and just a couple days ago I finally got around to loading the latest drivers, and calibrating it to print pretty accurate colors, etc.

Anyway, all of my prints in the last couple days have had "lines" through them. At first, I thought it was clogged print nozzles, but I cleaned them (quick as well as deep) and they did not improve.

I then updated the drivers as the lines seemed to have a little graduation to them.

The lines are still present. This did not happen with other, less expensive Canon printers (used on Windows systems).

I’ve deep-cleaned the nozzles 5 or so times, and the test image (color blocks/lines) you can print right after the cleaning all come out perfect.

I am really getting to the end of my patience here…any help you could offer would be appreciated.

OK, I just had an idea.

I have VMware Fusion on this machine with Windows installed on it (for work stuff). I just printed the same test image from Windows to that printer and "Viola" it prints perfect.

So, we know it isn't the cord, heads or printer. It has to be PhotoShop related or Canon Driver for Mac related. However, both have been updated.

Now what?

Hi Slash

I have the same printer and I think I had the same problem. If your lines are very thin lines with no ink it may very well be the print head. Mine would print okay from one computer but not the other both being PCs. I wrote to Canon support and 4 days later there was a new print head at my door (no cost to me) and that did solve my problems.

I know it's not much but I hope this helps!

Al

Hmm, maybe contact Canon support and see if there are issues with their Mac drivers? Good for you that you got it working in the Windows environment.

I haven't heard of this being an issue, but I don't have that printer or a Mac!

Seems to be a common issue as I've read about the same issue on other forums.

Question... does this problem occur when you aren't printing from Photoshop and just allowing the printer to do it's own color management? If it prints OK, that eliminates the printer hardware from the equation.

Long story short:

It prints fine from Windows.
I also have CS4 on my Mac, and I can get great prints from Easy Photo Pro plugin from Canon.
This is not available for CS5. So...CS5+Mac+Canon=No Bueno.

Ugh.

I'll just print from CS4.

So, what is the real solution? I now have a printer that does not work with my computer. There is no PC in my house. Has anyone gotten anything to work?

Pitbull-Lady wrote in post #11303116
So, what is the real solution? I now have a printer that does not work with my computer. There is no PC in my house. Has anyone gotten anything to work?

Mine works just fine, but I find the Canon software a lot easier than CS5 for printing. It's straightforward, produces great results, and I don't have to mess around "profiles' whenever I decide to use a different photo paper. For example, I am using HP Premium paper, and the and Canon Pro II paper in the Printer Settings. Something else that I like about the Canon software, and that's the "Vivid' print option, and the different print scales (a whole bunch of them). But I do PP my photos with CS5.

I had also posted this on another Forum...more info there:

http://www.modelmayhem​.com …47499&page=1#po​st14101859

slash-5 wrote in post #11306377
I had also posted this on another Forum...more info there:

http://www.modelmayhem​.com …47499&page=1#po​st14101859

Problem solved then?

I use a Mac with this printer, and also with an Epson printer. Within PS (CS5), when you select "Print" you will see "Printer Settings" in the top area of the "print" window. Open the printer settings by clicking Printer Settings, and you will see every little detail about the printer, papers profiles, etc. Make the changes you want, and then SAVE. When you save it, change the name to something that you will associate with the type of printing, or profile, or anything else you want. That way you can use this newly saved printer settings without having to make changes again. You can create and save as many setting as you like. I have two settings: Photo printing, and standard. When printing a B&W tex document, then I choose "standard," and when printing a photo I choose the Photo Printing settings---------------

Re-edit: After using Easy Photo Print EX and realizing the large number of printing options (papers, layouts, calendar, wallet-size photos, plus how much vivid than CS5 this application can print photos, I decided not to mess around with CS5 and waste inks and paper trying to figure the best profile to use. However, you need to pay attention to which Mac OS X version your Mac uses before you download the correct version from the Canon website. My Mac uses OSX 10.6...so i download it and installed the correct version for it. That said, I use CS5 to PP all my photos. To print them? No. It's unnecessarily complicated for printing, and its creators don't want to listen to complains.

Pitbull-Lady wrote in post #11303116
So, what is the real solution? I now have a printer that does not work with my computer. There is no PC in my house. Has anyone gotten anything to work?

Can you explain how "it does not work" with your computer?

Di you follow the printer assembly instructions (installing the inks,and printhead) plus the software installation instructions?