Canon Irvine Service Center

I dont know if im in the right place, mods move it if im not.

Im thinking of bringing my 7d, 17-55, and 24-105 for cleaning and calibration. Mostly for calibration. All of it are still under warranty. Will they charge me for calibrating the lens to the body? I know i have micro adjust but since its both zoom lens i thought ill just have them do it. Suggestions? Advise? Thoughts?

Oh and im trying to walk it in but hoping that they can mail it back when done. Do they charge for that also? Im just trying to gather as much info as i can before i get there. Thanks in advance guys.

under warranty: drop off in-person and mailing back to you=no charge. thats my experience.

whatever is under warranty is free of charge from my understanding. I havent paid a penny so far

you can always call ahead to ask questions.

The center will charge for the cleaning and they will FEDEX your equipment at no charge.

I do not know what the charge will be for the calibrating.

I had focusing issues with my new 16-35 2.8 L mounted on my 5DmarkII (all under warranty for both) calibrated the lens to the body at no charge.

I hope this helps. Friendly staff, easy to work with, even-though I had to make several trips to the center to get resolution

40dbaby wrote in post #11243252
under warranty: drop off in-person and mailing back to you=no charge. thats my experience.

whatever is under warranty is free of charge from my understanding. I havent paid a penny so far

you can always call ahead to ask questions.

Thats good to know! I would really just wanna take advantage of me still being under warranty. I wanted to do it soon as i am deployable any minute.

So i dont to bring any extra with me? They are not gonna ask to see any files i have that would show front or back focusing issue before they take it?

camarillo wrote in post #11243254
The center will charge for the cleaning and they will FEDEX your equipment at no charge.

I do not know what the charge will be for the calibrating.

I had focusing issues with my new 16-35 2.8 L mounted on my 5DmarkII (all under warranty for both) calibrated the lens to the body at no charge.

I hope this helps. Friendly staff, easy to work with, even-though I had to make several trips to the center to get resolution

Did you have to bring anythong with you for the focusing issue? Like a file save in thumb drive then they open it and check it before approving your request/complain? Or u pretty much just walked in there, told them u got focusing issue then they take your stuff and say well fix it and mail it back to u?