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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 18 Nov 2010 (Thursday) 12:47
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I dropped my lens, what do I do? Please advise!

 
MRagon
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Nov 18, 2010 12:47 |  #1

Ten minutes ago, I dropped my camera, about 2 feet but on concrete. I'm sick. This lens was attached and seems to have taken all the damage. It functions but LOOK at it...arrrgghhhhh. Do I send it to a Canon service center? I've never had to send in anything. Should I call them first? What do I expect? Has anyone done anything like this before to one? And it's almost the holidays, I'm sick and so angry with myself :-(

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Canon 7D | Canon G12 | 10-22mm f3.5-4.5 |17-55mm f2.8 IS | 24-105mm f4L IS USM | 70-200 f4L IS | Ʃ 30 f1.4 | 50mm f1.4 | 85mm f1.8 | 100mm f/2.8L IS Macro | 430EX II | LumoPro LP 160

  
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V-Wiz
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Nov 18, 2010 12:48 |  #2

OHH NOOOO.


Gripped 5D Mark II l 24-105 F/4 L l 70-200 F/4 L l Tokina 12-24 F4 l 50mm 1.8 l Sigma 600 Mirror l B+W KSM CPL l B+W 6stop ND filter l Hitech 0.6 GND l YN-468 Flash l Kenko Pro 300 1.4 TC l Induro Tripod, Vanguard 250 Ballhead.

  
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joayne
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Nov 18, 2010 12:49 |  #3

Where are you located?

As for the Holidays coming up, you do at least have other lenses to work with.

You can call Canon and get an estimate. Depends where you are as to what service center it will go to.. It may only take a couple of days with them. I have taken in a lens, or camera on a Monday and received it by Wednesday or Thursday morning via FedEx. But that is here in So California..


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MRagon
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Nov 18, 2010 12:50 |  #4

I'm in the Memphis TN area. I bought the lens in March from Adorama. Where's the nearest service center?


Canon 7D | Canon G12 | 10-22mm f3.5-4.5 |17-55mm f2.8 IS | 24-105mm f4L IS USM | 70-200 f4L IS | Ʃ 30 f1.4 | 50mm f1.4 | 85mm f1.8 | 100mm f/2.8L IS Macro | 430EX II | LumoPro LP 160

  
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Shockey
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Nov 18, 2010 12:53 |  #5

I have dropped lenses before that my local Nikon dealer fixed. Saved me mailing it all over the place.
Worth a try.
If you have to mail it away definitely call first.


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JPM ­ Photography
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Nov 18, 2010 12:53 |  #6

ouch...

I think sending it in is the best thing to do.....


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MRagon
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Nov 18, 2010 12:55 |  #7

I was thinking it might be best to go to Canon. I'm assuming they will check it all out to make sure the calibration is still right and all, won't they??


Canon 7D | Canon G12 | 10-22mm f3.5-4.5 |17-55mm f2.8 IS | 24-105mm f4L IS USM | 70-200 f4L IS | Ʃ 30 f1.4 | 50mm f1.4 | 85mm f1.8 | 100mm f/2.8L IS Macro | 430EX II | LumoPro LP 160

  
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joayne
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Nov 18, 2010 12:58 |  #8

I think it is in VA..

Canon USA IncAddress:Station is accessible‎
2110 Washington Blvd # 300
Arlington, VA 22204-5799

Get Directions
(703) 807-3400


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joayne
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Nov 18, 2010 12:59 |  #9

MRagon wrote in post #11307318 (external link)
I was thinking it might be best to go to Canon. I'm assuming they will check it all out to make sure the calibration is still right and all, won't they??


Yes, and yes and it is still under warranty.. There is an 800 number you can call, but I didn't have time to look.. Google it!


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vinnie6756
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Nov 18, 2010 13:00 |  #10

The closest to you would be:

Canon Factory Service Center
100 Jamesburg Road
Jamesburg NJ 08831
732-521-7007




  
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anothernewb
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Nov 18, 2010 13:02 |  #11

oh god. no one will blame you if you cry a bit....

well - you could ask for a new one on your Christmas list....

no chance you have camera insurance on it? if not, sometimes a homeowner policy will cover things like this under your general policy. I had a fun time when I got my XS. first trip with it, I fell in the stream below a waterfall with my 17-55 2.8 attached. total loss of both the body and lens. Trip insurance covered some of the loss. however I then added a specific rider. costs me $16 annually for every $1k of coverage- no questions asked, write me the check now I'm going shopping now policy.

sending it into a service center is an option. I've had fantastic luck with my gear sending it to the NJ office. and I think the general consensus is that they do a good job. my 15-85 developed an internal disconnect somehow and they fixed it asap. however - mine was under warranty.


Gripped 80D,10-18 STM, 55-250 IS STM, 15-85 IS USM, 85 1.8, 10-400 II, 430 EX II

  
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Todd ­ Lambert
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Nov 18, 2010 13:08 |  #12

OUCH! but nothing some duck tape won't fix. ;-)a




  
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gasrocks
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Nov 18, 2010 13:12 |  #13

Quick, sell it on eBay.


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howzitboy
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Nov 18, 2010 13:14 |  #14

gasrocks wrote in post #11307407 (external link)
Quick, sell it on eBay.

used one time, slightly damaged ;)


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gasrocks
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Nov 18, 2010 13:16 |  #15

The lens or my comment?


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I dropped my lens, what do I do? Please advise!
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